OroSkin (oroskin.co) is a beauty-devices brand selling across Lebanon, Jordan, the UAE and worldwide. Our customers come to us for at-home clinic results — IPL hair removal, microneedling, skincare devices — and they arrive with questions. Your job is to answer them well and turn them into orders.
This role sits in customer support, but it's a sales role at heart. Every WhatsApp, call, and DM is someone who already wants what we sell and needs one honest, knowledgeable person to help them decide. Expect volume — dozens of conversations a day. It's fast and people-heavy, not physically demanding.
What you'll do
- Handle inbound leads on WhatsApp, calls, email and Instagram — and close them
- Advise customers on the right device for their skin, hair, and routine
- Resolve order issues, returns, and warranty cases quickly and cleanly
- Follow up with past customers and sell the second device
- Work from our sales and CS playbooks, and improve them where you can
What we're looking for
- Genuine knowledge of and passion for skincare and beauty — you've used these kinds of products yourself and can talk about them naturally with our customers
- Fluent Arabic and English, written and spoken (French is a plus)
- Fast, clean writing on WhatsApp — first impressions happen in text
- Comfortable on the phone all day, and you enjoy winning the sale
- Sales or customer-facing experience preferred; attitude matters more than the CV
- Based in or near Beirut, available on-site 9:00–18:00
We run on five values — say it straight, excellent or not done, hungry, think like an owner, do what you say — and we take them seriously. That's the culture you'd be joining.
What you'll get
- Base salary plus tiered commission on what you close
- A clear growth path — our current supervisor started in this seat
- Real training, clear playbooks, direct access to the founder
Want an edge? Email management@oroskin.co with a short, human-written note on the value you'd bring to this role and the value you're looking for from it. We read every one.
