Join our team where exceptional solutions require exceptional people! As a highly-motivated and results-oriented Sales Advisor, you'll deliver a world-class retail experience, driving physical and digital sales through expert product knowledge, consultative selling, and operational precision.
This is how you WOW:
- Warmly greet and welcome all walk-in customers to the Kärcher Center.
- Actively listen to customer needs and challenges, utilizing deep product expertise to recommend tailored cleaning solutions.
- Maximize sales potential through consultative selling, upselling, cross-selling, and recommending relevant add-ons or accessories.
- Meet and exceed monthly and annual individual and store sales targets.
- Proactively manage and respond to incoming sales inquiries via phone, email, WhatsApp, and social media channels.
- Manage the backend operations of the online shop to ensure seamless order handling, maintaining top-tier accuracy and speed in processing, picking, packing, and fulfillment.
- Coordinate daily order dispatches directly with appointed last-mile courier partners to guarantee timely delivery.
- Execute opening and closing procedures, including Till Point management (cash, cards, checks, and daily reconciliation).
- Manage daily stock replenishment and uphold strict Kärcher merchandising standards by keeping product displays, marketing collateral, and demonstration units spotless and fully organized.
- Conduct live product demonstrations safely and effectively to showcase technical capabilities.
- Resolve customer complaints with empathy, speed, and a high level of customer-centricity.
It would be WOW if you would bring this in:
- Sales experience in retail or consultative roles, ideally within the technical, appliance, or industrial sectors.
- Hands-on experience navigating e-commerce backend platforms.
- Proficient with POS software, online order management, and shipping/courier tools.
- Strong verbal and written communication skills across messaging platforms, email, and face-to-face interactions.
- Results-oriented and highly accountable, with a strong dedication to customer satisfaction and the Kärcher brand.
- Strong personal leadership, individual accountability, and ownership of daily results.
Our Karcher WOW-package:
- Make a difference: Be part of our purpose: Together we make a powerful impact towards a clean world!
- Act like an owner: Take ownership of your work, contribute your ideas, and shape the future of Karcher. It's your company too!
- Continuous learning: Never stop growing with our excellent learning and development opportunities.
- Career progression & growth: You are empowered to choose your own path and accelerate your growth.
- Be an innovator: Share your ideas and see them come to life! We encourage and support employee-driven initiatives.
- Our WOW culture: Enjoy benefits like vacation days, product discounts and a family culture that values personal well-being.
- We have you covered: With Premium Medical insurance.
So: Wanna WOW with us?
Simply upload your resume online and leave your contact information. We look forward to getting to know you!
