Company Description TACTICS Studios® is a 360° digital marketing creative studio founded in Egypt in 2016, dedicated to helping ambitious brands grow through strategy, creativity, media, and performance. The agency has expanded from a local operation into a regional growth partner, serving clients across Egypt, the Gulf, and the wider MENA market. TACTICS Studios® works with real estate developers, e-commerce platforms, startups, and established businesses, providing end-to-end digital solutions that build brands and deliver measurable business results. The team combines bold ideas with smart data to design campaigns that capture attention, reach the right audiences, and convert interest into outcomes. As a creative and digital partner, TACTICS Studios® brings structure, accountability, and a performance mindset to every project.
Role Description The Sales Account Manager is a full-time, on-site role based in Cairo, responsible for driving revenue growth and building long-term client relationships for Tactics Digital Agency. Day-to-day activities include managing a portfolio of client accounts, understanding client objectives, and proposing tailored digital marketing solutions that align with their business goals. The role involves generating and qualifying leads, preparing and delivering sales presentations, negotiating contracts, and ensuring smooth onboarding and coordination with internal teams. The Sales Account Manager will monitor client satisfaction, address service issues promptly, and identify opportunities for upselling and cross-selling. Regular reporting on account performance, pipeline status, and market feedback is expected to support continuous improvement and alignment with agency targets.
Qualifications
- Candidates should possess strong Account Management and Customer Service skills to manage client portfolios, handle inquiries, and maintain long-term partnerships.
- Candidates should possess Lead Generation skills and a results-oriented sales mindset to identify prospects, build pipelines, and convert opportunities.
- Candidates should possess excellent Communication skills, including clear verbal and written communication, presentation abilities, and active listening.
- Candidates should possess a focus on Customer Satisfaction, with the ability to understand client needs, ensure service quality, and support retention.
- Experience in digital marketing or agency environments, with familiarity in social media, performance campaigns, and marketing fundamentals, is highly beneficial.
- Strong negotiation, time management, and organizational skills, with the ability to prioritize multiple accounts and deadlines.
- Comfort working with CRM tools and basic sales reporting; proficiency in MS Office or Google Workspace is an advantage.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
- Proficiency in English and Arabic, and the ability to work collaboratively in a fast-paced, target-driven environment.