Company Description Al Shal Automotive, founded in 1978 in Tanta by Yousef Al Shal, is a long-established player in Egypt’s automotive market. The company now operates in both Tanta and Cairo, serving a diverse customer base. It is an authorized 3S (Sales, Service, Spare Parts) business for Chevrolet and MG, and also represents Eurorepar and Peugeot. This combination of brands offers team members exposure to a broad range of vehicles and customer needs. Joining Al Shal Automotive means working with a reputable organization focused on quality service and sustainable growth in the automotive sector.
Role Description
The Retail Sales Advisor is a full-time, on-site role based across Al Shal Automotive Group showrooms in Nasr City, El Shorouk City, Ismailia Desert Road, Suez, and Tanta. The individual in this position will welcome customers to the showroom, actively identify their needs, present suitable vehicle options, and clearly explain features, benefits, prices, and financing or promotional offers. The role includes preparing and following up on quotations, guiding customers through test drives, coordinating with the finance and service teams, and supporting completion of sales documentation. The advisor will maintain product knowledge across Chevrolet, MG, and other supported brands, ensure the showroom is well-organized and presentable, and proactively follow up with existing and potential customers to drive sales and repeat business. Daily responsibilities also include handling customer inquiries, resolving concerns promptly, and contributing to a positive, professional customer experience.
Responsibilities
· Welcome customers and provide a professional, customer-focused showroom experience.
· Identify customer needs, preferences, and budget to recommend suitable vehicles.
· Present vehicle features, specifications, benefits, prices, financing options, and available promotions.
· Conduct and coordinate vehicle test drives for customers.
· Prepare quotations and follow up with customers to support conversion.
· Manage leads and maintain regular follow-up with potential and existing customers.
· Guide customers through the sales process, including quotations, negotiations, contracts, and delivery.
· Coordinate with Finance, Insurance, Service, and other relevant departments to ensure smooth completion of sales.
· Support the preparation and completion of required sales documentation.
· Maintain strong and up-to-date product knowledge across Chevrolet, MG, Peugeot, Opel, Changan, Mitsubishi, Proton, and other supported brands.
· Achieve assigned monthly sales targets and contribute to overall showroom performance.
· Handle customer inquiries and concerns professionally and ensure timely resolution.
· Maintain accurate customer and lead information in the relevant systems.
· Maintain a professional appearance and ensure a high standard of customer service within the showroom.
· Build long-term customer relationships and proactively identify opportunities for repeat and referral business.
· Stay updated on new vehicle models, specifications, pricing, promotions, financing options, and market developments.
Requirements
· Bachelor's degree, preferably in a related field.
· Minimum 2 years of experience in automotive sales, preferably within a dealership or authorized automotive distributor.
· Proven experience selling vehicles in a showroom environment.
· Good understanding of the full automotive sales cycle.
· Experience with vehicle financing and insurance procedures.
· Strong customer service and communication skills.
· Basic English proficiency, particularly in automotive product and specification terminology.
· Valid driving license, preferable.
· Presentable, professional, and customer-focused personality.
· Ability to work in a target-driven environment.
· Willingness to work retail hours, including weekends.
