Company Description Fathy Ibrahim – فتحي إبراهيم is a family-owned luxury accessories and jewelry retailer with over 90 years of experience in the market. The store is known for its curated selection of high-quality, elegant goods that cater to a wide range of customer preferences. The team is passionate about helping customers find meaningful items, whether for personal use or as special gifts. Working at Fathy Ibrahim offers the chance to be part of a long-standing, trusted brand that values personalized service and craftsmanship.
Role Description The Retail Sales role is a full-time, on-site position based in Al Manşūrah. The Retail Sales team member will welcome customers, understand their needs, and guide them through the selection of luxury accessories and jewelry. Daily tasks include presenting products, explaining features and benefits, answering questions, and handling sales transactions accurately. The role also involves maintaining store displays, ensuring products are presented attractively, and supporting inventory checks and stock replenishment. The team member will contribute to a positive store environment by providing attentive customer service and upholding the brand’s standards of professionalism and integrity.
Qualifications
* Strong customer-facing skills, including Customer Service and Interpersonal Skills, to build trust and long-term relationships.
* Proficiency in Retail Sales, with the ability to meet sales goals and support overall store performance.
* Solid Product Knowledge and the capacity to learn details about luxury accessories and jewelry to guide customer decisions.
* Clear and confident Communication skills for engaging with customers and collaborating with team members.
* Previous experience in retail, luxury goods, or jewelry sales is an advantage.
* Ability to work on-site in Al Manşūrah, including weekends and peak retail hours as needed.
* Attention to detail, reliability, and basic math skills for handling transactions and stock.
* High level of integrity and professionalism, with a commitment to providing inclusive, respectful service to all customers.
