About UsnShift is the leading global provider of cloud delivery management solutions (SaaS), we enable the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo and have over 500 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania.
Our software is used by many of the world leading e-commerce, retail, manufacturing, and 3PL shippers due to us having over 1000 carriers integrated into our platform, nearly 3 times more than our competitors!
If you buy goods online, there is a strong chance that nShift has powered that delivery, so come and join us as we shape the future of shipping, one frictionless journey at a time.
About YouYou value freedom and responsibility under accountability. You take ownership of the full product journey end to end, and you're comfortable being the "spider in the web" — the person everything connects through. You're comfortable making the hard decisions that keep the team focused on the strategic outcomes that matter.
What You’ll Bring
AI first mindset. You approach every task with your AI tool box in mind, figuring out how to best leverage AI agents to be successful.
Purpose of RolenShift is looking for a Product Manager for the team that owns nShift Companion — our in-house AI agent — along with a portfolio of platform services powering our customer-facing products.
Companion is where our product vision becomes concrete: intent-driven AI agents that understand what a customer is trying to accomplish and solve it, instead of handing them a documentation link and a support queue. This is a high-ownership role at the core of how nShift's own product teams build on shared infrastructure.
You'll partner closely with engineering and internal product teams to resolve ambiguity and hold the line on prioritization even when it's uncomfortable. Platform work is often invisible until it breaks — your job is to make deliberate trade-offs between stability, the velocity of teams building on top of you, and where Companion should extend the platform's reach, without trying to do everything at once.
You'll work in an environment where AI is part of how we think and operate — using it to sharpen research, synthesize customer signals, and move faster without adding headcount. Comfort with AI tools isn't a nice-to-have here; it's how good PMs at nShift get leverage.
What You’ll Be Doing
Please ensure you upload your CV in EnglishAt nShift we believe in embracing diversity in all forms and fostering an inclusive environment for everyone which we believe is essential for our continued success. We're an equal-opportunity employer which means that all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.
