DescriptionThis position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.Essential FunctionsAn individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.* Proficient with Google Suite applications including Gmail, Docs and Sheets
* Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
* Strong interpersonal, written and verbal communication skills required
* Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
* Strong decision-making, organizational and problem-solving skills
* Perform drive through violation inspections in your assigned area.
* Candidate will be expected to work remote primarily
* Presence at company meetings on company grounds or nearby communities may be requested.
* Drive and inspect properties
* Take photos as necessary
* Create inspection reports
* Respond to homeowner, Property Manager, and Board of Director emails
* Scheduling Communities
* Conduct a Board Member Ride-along and adjust checklists as needed
Core CompetenciesAn individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.Personnel
- * Follows applicable laws and regulations for handling sensitive and confidential files and information.
- Reports any issues or concerns immediately to their direct supervisor or HR manager.
Training
- * Follows all training documents and schedules.
Judgment: Makes effective choices
- * Uses policies, procedures, and/or guides to make good ethical choices.
- Uses data and facts to make day to day decisions and involves others as needed.
- Recognizes what might be a problem and informs those who can correct it.
Client centered: Serve the Client-
- Shows care and concern when serving our clients and their needs.
- Asks questions in order to understand their needs.
- Uses policies and information in order to exceed the Client’s expectations.
- Finds the right resources (people and/or tools) at the right time in order to resolve any requests.
Execution and Results: Get results
- * Ensure work is done thoroughly and correctly focusing on top priority tasks which are established by manager first.
- Makes a consistent effort to get results.
- Acts with a sense of urgency to ensure deadlines are met.
- Takes action to resolve problems so work can be completed in a timely manner.
Planning and Improvement: Plan for and improve work-
- * Accepts responsibility and meets expectations for own work.
- Identifies steps needed in order to carry out work required.
Influence And Communicate
- * Listens to others and ask questions about what is needed.
- Communicates in a respectful and professional manner.
Ethics And Compliance
- * Follows all company policies and procedures.
- Shows integrity and ethical behavior in all work situations
Requirements
- * Must reside in/near or be planning to relocate to the (Blank) area
- Must have a valid Driver's License
Education And Training
- * High School Diploma
- 3-5 years related experience; or equivalent combination of education and experience
Adaptability
- * Adapts to changing work demands
- Stays focused on own work when faced with challenges and/or difficulties
- Stays open to and learns from feedback
Physical Activities
- * The following physical activities are necessary to perform one or more of the essential functions of this position.
- Moves, lifts, carries supplies weighing less than 20 pounds without assistance
- Creates documents, reports, etc. using a writing instrument or computer
- Ability to enter and locate information on a computer
- Visually verifies and/or reads information
- Sits for an extended period of time
- Must be physically present in the office as the needs of the business dictates
