Do you enjoy discovering new places, visiting different businesses, and sharing your honest opinion? Join ISC-CX as a freelance Mystery Shopper through our app "ISC-CX Mobile" and get paid for evaluating real customer experiences.
As a Mystery Shopper, you will visit stores, restaurants, car rental companies, and other businesses. You will follow a specific scenario, observe the customer service and overall experience, and complete a short questionnaire afterwards.
What you will do
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Visit businesses and evaluate the customer experience
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Assess customer service, staff knowledge, cleanliness, and the overall service
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Follow simple instructions and predefined scenarios
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Take photos or provide other required information when requested
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Complete questionnaires about your experience
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Provide honest and objective feedback
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Choose assignments that match your location and availability
What we offer
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Freelance work with flexible assignments
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Choose projects according to your availability
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Assignments in different industries and locations
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Payment for completed and approved assignments
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No previous Mystery Shopping experience required
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Clear instructions and support for each project
Skills
- Strong observational skills to accurately assess customer service interactions.
- Excellent written communication skills for clear and concise reporting in arabic and english
- Ability to maintain confidentiality and integrity in evaluations.
- Proficiency in using mobile applications and technology for reporting.
- Strong analytical skills to identify trends and areas for improvement.
- Time management skills to complete assignments within specified deadlines.
- Interpersonal skills to engage effectively with a variety of service environments.