Marketing Account Manager
Full-time | AED 15,000 per month
We’re looking for an organized, proactive Marketing Account Manager to manage client relationships and lead the team delivering our marketing services.
You’ll be the main point of contact for clients, lead client calls and meetings, and manage our Social Media team and Management Assistant. You’ll turn client goals into clear briefs and priorities, coordinate daily work, and ensure projects are delivered on time and to a high standard.
You’ll also work closely with sales, overseeing follow-ups and proposals, supporting new client onboarding, and identifying opportunities to grow existing accounts.
Previous experience managing a team is essential for this role.
Key Responsibilities
- * Manage multiple client accounts, from onboarding through ongoing service delivery.
- Lead client calls and meetings to understand their goals, discuss plans, review results, and agree on next steps.
- Act as the main point of contact for clients, managing communication, feedback, approvals, and expectations.
- Manage and support the Social Media team and Management Assistant, delegating tasks and setting clear priorities, responsibilities, and deadlines.
- Turn client requirements into clear briefs and actionable tasks for the team.
- Coordinate social media content, marketing campaigns, and other agreed deliverables across client accounts.
- Monitor team workloads, performance, and deadlines, addressing delays and delivery issues early.
- Maintain quality standards across content, campaigns, reporting, and client communication.
- Oversee sales follow-ups, proposals, and the progress of new opportunities.
- Coordinate the handover of new clients from sales to the delivery team, ensuring everyone understands the agreed scope and client expectations.
- Identify client needs and opportunities for additional services or account growth.
- Resolve client and team issues, and improve internal processes to make delivery more efficient.
- Keep leadership informed of client status, project progress, sales activity, and team capacity.
What We’re Looking For Proven experience in marketing account management, marketing operations, or a similar role involving client relationships and marketing delivery.
* Proven experience directly managing a team is required*, including delegating work, setting priorities, giving feedback, and taking responsibility for team performance.
* Experience managing multiple client accounts and coordinating projects simultaneously.
* A strong understanding of digital marketing, social media workflows, and campaign execution.
* Confidence leading client calls and meetings, presenting recommendations, and managing expectations.
* Experience overseeing or working closely with sales teams, proposals, and sales pipelines.
* Strong organizational, communication, and people management skills.
* Commercial awareness and the ability to balance client needs, agreed deliverables, and team capacity.
* A practical approach to solving problems, with the confidence to take ownership and keep work moving without constant supervision.