- Position Details
- Position
Lead Auditor – ISMS/ IT
Certification Department
Operations Lead UAE and Certification manager
- Key Working Relationship
- Certification Manager
- Technical Manager
- Operations Lead
- Other Sr. Lead auditors and auditors.
- Sales team, technical team, RCL, ICC & TIQ.
- BU Heads, cross functional teams (technical teams and other BUs)
- Customers / Clients / Project Management Consultants
- Minimum Required Qualifications
- Specialty
External audits in accordance with ISO standards including Planning, Conducting, and Executing complete certificate cycle. Qualified auditor for
- ISMS/ITSMS/Cyber security
- QHSE
- Fluency in English and Arabic Knowledge Added advantage
- Education
Bachelor’s degree / Master’s degree
ISO 27001
ISO 22301
ISO 20000
ISO 27701
ISO 9001:2015
ISO 14001:2015/ 2026 (Preferred)
ISO 45001:2018 (preferred)
Client handling and customer service
Primary Functions
- * Audit, Client management, required Certification activity (Opening, closing, completing report, submission to technical center for approval).
- Client coordination and managing key Client and organization.
- Other task Assigned by the Certification Leadership.
- Impartial and without any COI, covering the audits with integrity.
Client Relationship Management
- * Team Player and engage all teams.
- Client Management During audit
- Manage client expectations and provide regular updates for audits, NCR Management and report completion.
- Manage Technical query and report completion as per the technical requirements
- Ensure high level of client satisfaction.
Business Requirements
- * Conducting audit Impartially and without any COI, covering the audits with integrity.
- Following and Completing field and travel related HSE requirements.
- Conducting audits as per Accreditation and requirements
- Track, Manage and communicate the plan and schedules
Self Management
- * Ability to work independently and manage client, management and Leadership skills for individual and team-based work
- Excellent time management to ensure timely deliverables.
- Self-motivated.
- Proactive problem-solving and decision-making capabilities
Customer Focus
- * Deep comprehension of technical needs
HSE Requirements
- * Complete the Regular Technical and HSE standard training and compliance to HSE requirements.
- Performance Monitoring
Continual Development
- * OHSE awareness training, at least one IMS audit observation
KPI’s
- * Audit completion, HSE Adherences, report completeness, defects etc
Monitored ByOperations lead and Certification Manager
