Company Description FlairsTech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with Software Development & Analytics, digital solutions, business operations, and customer experience services. FlairsTech collaborates closely with clients across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to enhance processes, outcomes, and productivity. The company’s success is rooted in its people-focused culture, emphasizing collaboration, continuous improvement, and professional growth for those who join its teams.
Role Description The Italian Travel Advisor is a full-time, hybrid role based in Qesm El Maadi, with some flexibility for working from home. The role involves assisting Italian-speaking customers with travel planning, including booking flights, accommodation, transportation, and additional services according to their preferences and budget. The advisor will handle inbound inquiries, provide accurate information on destinations and travel options, and resolve customer issues promptly and professionally to ensure high satisfaction. Day-to-day tasks include managing reservations through travel systems, coordinating changes or cancellations, maintaining up-to-date knowledge of travel policies and promotions, and documenting interactions in line with company standards. The Italian Travel Advisor will collaborate with team members and other departments to optimize customer experience and meet performance targets.
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