Job PurposeDrive sales growth and achieve revenue targets by identifying customer needs, presenting suitable products or services, developing customer relationships, and delivering a professional sales experience in the Dammam market.
Key Responsibilities:
- * Achieve assigned sales targets, revenue goals, volume objectives, and key performance indicators.
- Identify and develop new sales opportunities through prospecting, referrals, customer visits, calls, digital channels, and market research.
- Build and maintain strong relationships with existing and potential customers in Dammam and surrounding areas.
- Understand customer requirements and recommend appropriate products, services, solutions, and promotions.
- Present product features, benefits, pricing, availability, payment terms, and other commercial information accurately.
- Prepare and submit quotations, sales orders, proposals, and other required sales documentation in accordance with company procedures.
- Follow up on quotations, leads, customer inquiries, negotiations, orders, deliveries, and payment status to support sales conversion.
- Conduct customer meetings, product demonstrations, sales presentations, and site visits when required.
- Maintain accurate and up-to-date customer, lead, opportunity, activity, and sales information in the CRM or sales system.
- Monitor the sales pipeline, forecast expected revenue, and provide regular updates on opportunities, challenges, and market developments.
- Coordinate with customer service, operations, warehouse, logistics, finance, marketing, and other internal teams to ensure timely order fulfillment.
- Respond promptly and professionally to customer questions, requests, complaints, and after-sales service needs.
- Support customer retention, repeat purchases, upselling, cross-selling, and account development activities.
- Monitor competitor activities, market trends, customer preferences, pricing, and product availability in the Dammam market.
- Participate in sales campaigns, promotions, exhibitions, events, product launches, and other business development activities.
- Ensure all sales activities comply with company policies, approved pricing, commercial terms, ethical standards, and applicable regulations.
- Prepare sales reports, customer visit reports, activity updates, and performance summaries as required.
- Perform other sales and customer relationship responsibilities assigned by management.
Required Qualifications
- * Diploma or bachelor’s degree in Sales, Marketing, Business Administration, or a related field is preferred.
- 1–3 years of experience in sales, retail sales, field sales, business development, customer service, or a related role.
- Proven ability to meet sales targets, generate leads, convert prospects, and develop customer relationships.
- Knowledge of sales processes, customer relationship management, lead generation, negotiation, and order fulfillment.
- Experience using CRM systems, sales applications, point-of-sale systems, or other customer and sales management tools.
- Strong communication, presentation, negotiation, persuasion, and interpersonal skills.
- Customer-focused approach with the ability to understand needs and recommend suitable products or solutions.
- Strong follow-up, organization, time management, problem-solving, and closing skills.
- Ability to work independently, manage daily customer visits and sales activities, and contribute effectively as part of a team.
- Ability to use Microsoft Office applications and maintain accurate sales and customer records.
- Valid Saudi driving license and ability to travel within Dammam and surrounding areas may be required.
- Fluency in English is required; Arabic language skills are preferred for effective communication with local customers.
- Self-motivated, target-oriented, professional, reliable, and able to work effectively in a fast-paced sales environment.
