Job description:
Job Title: HR Specialist -PMS
Location: Erbil
Overall Objective of the Job:
To support the smooth, accurate, and timely implementation of the Company’s Performance Management System by coordinating PMS activities, maintaining accurate data and reports, assisting employees and managers, resolving process/system issues, and supporting continuous improvement of PMS processes.
Tasks and Responsibilities:
- Support implementation and monitoring of the annual KPI/Objectives and Competency cycles.
- Track PMS progress and follow up pending cases with employees, managers, HODs, and HR teams.
- Review PMS data for accuracy and prepare reports by company, department, location, and process stage.
- Support employees and managers with PMS requirements, system steps, deadlines, and related inquiries.
- Coordinate PMS system and data issues with HRIS, HR Operations, HRD, and HR locations.
- Support preparation of performance data for management review and calibration.
- Assist in PMS training, awareness sessions, communications, and user guidance.
- Maintain PMS policies, SOPs, process documents, trackers, and records.
- Identify performance or competency gaps requiring follow-up and coordinate with relevant HR functions.
- Escalate significant delays, data discrepancies, or process issues to the Head of PMS Section.
- Provide general support to the Performance Management Section in all assigned activities, projects, reports, system processes, communications, and coordination requirements.
- Support new PMS initiatives, system enhancements, process improvements, and additional responsibilities introduced as the PMS function expands.
- Asist the Head of PMS Section with any PMS-related operational, analytical, administrative, or coordination activities as required.
- Adapt to changes in PMS policies, processes, systems, and organizational requirements and support their implementation across the Company.
Technical Skills & Knowledge:
- Basic knowledge of HR policies, procedures, and basic HR practices.
- Good Excel skills, including PivotTables, XLOOKUP/VLOOKUP, and reporting.
- Good Word and PowerPoint skills.
- Basic knowledge of HR systems; SAP SuccessFactors experience is preferred.
- Ability to manage employee data, trackers, and reports accurately.
Job Requirements:
Education: Bachelor’s degree in Human Resources, Business Administration, Management, or related field.
Experience: 4-5 years of HR experience preferred. Experience in HR Operations, PMS, HRIS, or Training is an advantage.
Languages: Fluent Kurdish, advanced Arabic and English Lanagues
Advanced Publis Speaking and Training delivery Abilties are within the main Requirements
