Company Description NOOR SARAY is a luxury hospitality brand inviting guests and team members to build a refined and rewarding future in the heart of Doha, Qatar. The hotel focuses on delivering high-end service and memorable experiences, supported by professional, responsive communication channels. Guests and partners can connect with the hotel by phone, email, or through its online . As the hotel grows, it seeks team members who value professionalism, guest satisfaction, and a polished, welcoming environment.
Role Description The Front Desk Staff role is a full-time, on-site position based at NOOR SARAY HOTEL in Doha, Qatar. The Front Desk Staff is responsible for greeting guests, managing check-in and check-out procedures, and ensuring a smooth, efficient arrival and departure experience. Daily tasks include handling phone calls, responding to inquiries, managing reservations, and coordinating with housekeeping and other departments to meet guest needs. The role also involves processing payments, maintaining accurate guest records, and addressing guest concerns promptly and professionally. Front Desk Staff are expected to uphold luxury service standards, maintain a polished front-desk appearance, and contribute to a welcoming and organized lobby environment.
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