Company Description
TP Cairo EG is a dynamic hub that offers top-quality services and solutions to its clients by combining innovation with a commitment to excellence. As part of a globally recognized company, TP Cairo EG fosters a collaborative and inclusive work environment. The company is dedicated to empowering its employees and providing opportunities for personal and professional growth. Located in New Cairo, TP Cairo EG is a trusted partner for customer service and business solutions.
Role Description
This is a full-time, on-site role for a Customer Service Representative - Upselling Commissions based in New Cairo. The role involves providing exceptional customer support, ensuring customer satisfaction, and delivering excellent customer experiences. Additionally, the role involves identifying upselling opportunities, promoting suitable products or services, and meeting sales targets to earn commissions. Successful candidates will be expected to handle customer inquiries and resolve issues effectively, maintaining the highest standards of professionalism and efficiency.
Qualifications
Fluency in English
Proficiency in Customer Service, Customer Support, and delivering excellent Customer Experience
Ability to ensure Customer Satisfaction through proactive communication and problem-solving
Excellent communication and interpersonal skills
Ability to work on-site in New Cairo and maintain a customer-focused approach
Previous experience in a customer service or sales role is an advantage
Benefits & Salary:
Net Salary up to 23K KPIs in Euros, Upselling commissions
Transportation provided + allowance (door-to-door for females)
Medial insurance up to 400K per year
Social insurance
VPN lines for personal use
Gym access
Discounts in many stores
Learning & Developments courses
Diplomas with attractive discounts
Free gaming arena
Work nature: 5 days per week (9 rotational hours, including 1 hour break), and 2 rotating days off
