Key Responsibilities
- Lead day-to-day HR operations and employee services across the organization.
- Oversee employee lifecycle processes including contracts, onboarding, transfers, promotions, changes, and separations.
- Manage HR administration, employee records, personnel files, and HR documentation.
- Ensure accurate implementation of HR policies, procedures, and Delegation of Authority requirements.
- Oversee payroll inputs, employee benefits administration, allowances, and related HR transactions in coordination with Finance.
- Ensure compliance with Saudi Labor Law, GOSI, MHRSD requirements, and other applicable regulations.
- Manage HR systems and employee data, ensuring accuracy, confidentiality, and timely updates.
- Establish and monitor HR operational SLAs, KPIs, service quality, and turnaround times.
- Identify opportunities to automate, simplify, and standardize HR processes.
- Manage employee inquiries, operational cases, and escalations.
- Support implementation of shared services and centralized HR operating models.
- Coordinate with HRBPs and Centers of Excellence to ensure effective delivery of HR services.
- Manage third-party HR service providers and outsourced workforce administration where applicable.
- Prepare HR operational reports, dashboards, workforce data, and management insights.
- Lead, develop, and manage the HR Operations team.
Qualifications & Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 10+ years of HR experience
