Job DescriptionIntroductionEstablished in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
Organization Context and ScopeEstablished in 2006, the Internation Organization for Migration (IOM) Lebanon has set a strong track record in delivering humanitarian life-saving services to the most vulnerable populations affected by crises, while developing models and partnerships for longer-term recovery and development. The Country Office is implementing activities across Lebanon.
In coordination with national and local authorities and humanitarian partners, IOM supports Site Management and Coordination (SMC), Shelter, Housing, Land and Property (HLP) and Water, Sanitation and Hygiene (WASH) interventions aimed at improving living conditions and service delivery outcomes for populations residing in and out of displacement sites. IOM's Data and Research Unit (DRU) leads primary data collection and analysis through the Displacement Tracking Matrix (DTM) and supports the data and research needs of IOM programmes.
Under the overall supervision of the Programme Coordinator (Shelter, SMC and HLP), and direct supervision of SMC Information Management (IM) Officer, the successful candidate will be responsible and accountable for implementing IM functions within Shelter, SMC and HLP, and DRU Units.
ResponsibilitiesTasks to be performed under this contract
- * Develop and maintain data collection tools and databases, including KoboToolbox/ODK forms, data entry templates, and structured data flows for programme units, ensuring compliance with the IOM Data Protection Principles at every stage of the data cycle.
- Perform data cleaning, validation, deduplication, and consolidation of datasets received from field teams, implementing partners, and assessments, and document the procedures applied.
- Prepare information management products, including Power BI dashboards, reports, factsheets, data visualizations, and operational and thematic maps produced in ArcGIS, in line with IOM reporting and visual identity standards.
- Coordinate the timely release of information products to internal and external audiences, applying the applicable data sharing protocols and maintaining version control.
- Maintain data storages and documentation, including user access rights to them, and geodatabases, and upload agreed datasets and products to corporate and other relevant information platforms.
- Prepare technical guidance materials, including SOPs, user guides, and data dictionaries, and deliver training to IOM staff and partners on data collection and reporting tools to improve data accuracy, consistency, and timeliness.
- Support monitoring and evaluation by contributing to indicator formulation, maintaining indicator tracking tables, and verifying reported figures against source data for internal and donor reporting.
- Participate in information management working groups, respond to ad hoc data requests from management, and coordination bodies, and provide information management support.
- Perform such other duties as may be assigned.
Performance indicators for the evaluation of results
- * Strong data management skills with the ability to clean, validate, and consolidate large datasets accurately and within tight deadlines, maintaining attention to detail and consistency across multiple platforms.
- Team player: ability to work effectively with different levels within and outside the organization and with colleagues from varied cultures and professional background.
QualificationsRequired Qualifications, Education, Experience, and Skills
- * Bachelor’s degree Information Management/Technology, Statistics, Social Sciences, Geography, or related fields from an accredited academic institution with four years of relevant professional experience or, High School diploma with six years of relevant professional experience.
- Experience in Information Management related tasks, including data collection, cleaning, and analysis, and development of Information Management Products,
- Experience in drafting survey questionnaires and reports on humanitarian operations,
- Advanced use of Microsoft Office software such as Word, Excel and PowerPoint,
- Advanced experience in the use of Information Management related software and applications such as KoboToolbox, Power BI, and ArcGIS or QGIS,
- Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,
- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
- Knowledge of Lebanese migration context, challenges faced by migrants, gaps and responses implemented by UN and NGOs, Community-based initiatives, and interventions.
LanguagesFor this consultancy, English Fluency and Native Arabic Speaking is required.
Required CompetenciesIOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
NotesIOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
