We're hiring an Arabic-speaking Customer Support Specialist to serve our Arabic-speaking customers in a fully remote role.
Key Responsibilities
- Respond to customers in Arabic and English via phone, chat, or email
- Resolve issues accurately and professionally
- Translate and relay info between customers and internal teams
- Keep detailed, accurate records of interactions
- Support a consistently high-quality customer experience
Requirements
- Fluent in Arabic and English (spoken and written)
- Customer support experience preferred
- Strong communication and problem-solving skills
- Comfortable with CRM/support software
- Reliable internet for remote work
Benefits
- Work-from-home stipend
- Mental health days
- Life insurance coverage
- Co-working space allowance
- Company-provided laptop and tech
