Due to continued growth and market development, we are searching for an experienced Customer Service Representative to become an active team member supporting the Nordic customer area.
In this varied and interesting role, you will be responsible for the first customer contacts, so it is great if you have a passion for delivering exceptional customer service as a tool to sustain our growth. You provide our clients with excellent support and full solutions. Thanks to your commercial attitude and technical knowledge, you will enhance sales over the phone. You will manage and follow up the end-to-end process from product selection, quoting, sales order entry up to the delivery of materials.
Your commercial skills and proven record of accomplishments in customer service are keys to help you become the first Viking point of contact with the customers, while building the day-to-day relationship with them. The role could develop further into customer management of a selected portfolio.
Furthermore, you will have the following duties:
Reporting Line:
You are based in Upplands Väsby and report to the Local Operations Manager. This is an office role with some possibility for home office one day per week. Working hours for this position are from 07:00 to 16:00.
Qualifications and experience:
Our offer:
Stable company: for over three decades, our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We are not just stable; we are a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment.
Package: we offer competitive compensation that recognizes your expertise and dedication. Plus, enjoy the added perk of exciting work travel opportunities that broaden your horizons and enrich your professional journey
Great place to work: we are not just a big company; we are a close-knit community that spans continents. As you contribute to impactful projects, you will experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment. Apply now and become part of our extraordinary journey!
Contact information:
If you are interested in this position, please send your Curriculum Vitae and cover letter in English.
