Company Description
Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.
Job Description
As Cluster Assistant Director of Sales for Banyan Tree Dubai and Delano Dubai, you will play a key role in driving the commercial performance of both properties, with a strong focus on the leisure segment across key international and regional markets.
Working closely with the Cluster Director of Sales and wider Commercial team, you will lead strategic account development, identify new business opportunities and strengthen relationships with luxury travel partners, tour operators, DMCs and key accounts. You will support the overall sales strategy across both hotels, ensuring each property’s distinct positioning is represented while maximising revenue, market share and long-term commercial opportunities.
Key Responsibilities
Qualifications
Experience
- Minimum 5 years of progressive sales experience within luxury hospitality, with experience in a senior sales role and demonstrated readiness to take on broader commercial responsibility.
- Strong experience within the luxury leisure segment, ideally across luxury hotels or resorts.
- Proven track record of developing key accounts, generating new business and delivering against revenue and sales targets.
- Strong understanding of key international and regional leisure source markets, luxury travel trends, customer behaviour and distribution channels.
- Established experience working with luxury travel advisors, tour operators, DMCs, travel agencies and other key leisure partners.
- Previous experience within a cluster or multi-property environment would be an advantage.
Skills
- Commercial & Strategic Thinking: Ability to translate business objectives, market insights and performance data into clear sales priorities and account strategies.
- Sales & Negotiation: Strong commercial negotiation skills with the ability to develop proposals, manage contracting discussions and convert opportunities into revenue.
- Key Account Management: Proven ability to develop high-value accounts, strengthen existing partnerships and build sustainable long-term commercial relationships.
- Business Development: Proactive approach to identifying new source markets, accounts, partnerships and revenue opportunities.
- Leadership & Team Development: Ability to guide, coach and support sales colleagues while driving accountability and performance.
- Market & Performance Analysis: Comfortable analysing account production, market trends, competitor activity and sales performance to identify opportunities and adjust strategy.
- Communication & Influence: Strong communication, presentation and influencing skills with the confidence to engage senior stakeholders, clients and partners.
- Collaboration: Ability to work closely with Revenue, Marketing, Brand, Operations and hotel leadership to deliver shared commercial objectives across both properties.
Education
- Bachelor’s degree in Business Administration, Sales & Marketing, Hospitality Management or a related field is preferred.
- Relevant professional qualifications in sales, hospitality or commercial management would be an advantage.
Technical Proficiency
- Strong working knowledge of CRM and hotel sales systems, including account management, pipeline tracking and sales activity reporting.
- Comfortable working with commercial reports, account production, forecasting and performance data to support decision-making.
- Proficient in Microsoft Office, particularly Excel and PowerPoint.
Personal Attributes
- Commercially driven, proactive and results-oriented, with a genuine passion for luxury hospitality.
- Strong relationship builder with the confidence to engage clients, partners and stakeholders at all levels.
- Strategic in approach while remaining hands-on and focused on execution.
- Able to prioritise effectively and manage commercial opportunities across two distinct luxury properties.
- Collaborative and adaptable, with the ability to work effectively across brands, functions and teams.
- Resilient and comfortable operating within a fast-paced, performance-driven environment.
- A strong network within the luxury travel and hospitality industry would be an advantage.
- Able to represent Banyan Tree Dubai and Delano Dubai with a clear understanding of the distinct positioning, guest profile and commercial priorities of each brand.
Language Skills
- Fluency in English is required.
- Additional languages relevant to the hotels’ key international and regional source markets would be an advantage.
Additional Information
Why Join Us? At Banyan Tree Dubai & Delano Dubai, we offer a dynamic work environment where passion for excellence and luxury is at the core of our business. Join our team and become a part of two of the world’s most iconic hotel brands, each with a unique style and commitment to providing unparalleled service and unforgettable experiences for our guests.