About the Role We're hiring a Client Support Specialist to deliver responsive, high-quality support to clients in a fully remote role.
Key Responsibilities
- Handle client inquiries and requests across channels
- Give accurate info and troubleshoot client issues
- Keep detailed records of client interactions
- Build strong client relationships through consistent service
- Work with internal teams on escalated issues
Requirements
- Strong communication and interpersonal skills
- Client-facing or support experience preferred
- Comfortable with support/ticketing software
- Strong problem-solving skills
- Able to work independently remotely
Benefits
- Wellness and fitness stipend
- Life insurance coverage
- Flexible working hours
- Paid parental leave
- Home office equipment budget
