Company Description Self-employed is opening a new Iranian restaurant in Al Ahsa, focused on offering authentic Persian cuisine and a welcoming dining experience. The concept emphasizes high-quality ingredients, traditional recipes, and attentive service. As a pre-opening venue, the restaurant is building a team that can help shape operations, guest experience, and service standards from the ground up. Team members will work closely with ownership to establish a strong reputation in the local community and attract repeat guests.
Role Description This is a full-time, on-site role in Al Ahsa for a Captain Waiter and Floor Manager at a pre-opening Iranian restaurant. The role includes leading the dining room team, organizing table assignments, and overseeing guest seating to ensure smooth service flow. Responsibilities involve taking and coordinating orders, supervising food and beverage delivery, and maintaining high standards of guest service and hospitality. The Captain Waiter and Floor Manager will train and support waitstaff, monitor cleanliness and presentation of the restaurant, and handle guest inquiries or concerns. The role also includes collaborating with the kitchen on menu knowledge and timing, assisting with opening and closing procedures, and helping develop service routines and standards for the new restaurant.
Qualifications
* Strong customer service skills, with the ability to create a welcoming and professional guest experience.
* Experience in food and beverage and food service operations, preferably in a restaurant or hospitality setting.
* Excellent communication skills for coordinating with guests, front-of-house staff, and kitchen team members.
* Basic cooking or food preparation knowledge to understand menu items and support accurate service.
* Previous experience as a head waiter, captain waiter, or floor manager is highly beneficial.
* Ability to lead and motivate a service team, including training new employees and managing shifts.
* Strong organizational skills and attention to detail, especially during busy service periods.
* Flexibility to work evenings, weekends, and holidays as required for full-time restaurant operations.
* Familiarity with Iranian cuisine and culture is an advantage but not mandatory.
* Proficiency in relevant local languages; additional language skills are a plus.
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