Company Description Geyushi Automotive Industry has been a key player in Egypt’s automotive sector , driven by a strong focus on innovation and excellence. The company operates a modern manufacturing facility in the 10th of Ramadan city, producing around 1,500 buses annually, including eco-friendly models that support a sustainable future. A dedicated research and development unit leads locally inspired designs that meet and exceed global standards. With over 60% of components sourced locally, Geyushi emphasizes industrial integration and contributes significantly to national economic growth. Team members join a mission to redefine the automotive landscape in Egypt and beyond.
Role Description The Call Center Specialist is a full-time, on-site role based in Nasr City. This position is responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information about products, services, and after-sales support. The specialist will log and track customer interactions in company systems, follow up on open cases, and escalate issues to relevant departments when needed. Daily tasks include maintaining high service standards, resolving concerns efficiently, and ensuring a positive customer experience that reflects the company’s values. The role also involves collaborating with team members, adhering to call center procedures, and contributing feedback to improve customer service processes.
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