Aldar Retail Management (ARM) is managing and operating a portfolio of leading retail destinations, delivering exceptional experiences for customers, tenants, and communities across the UAE.
We are looking for an experienced Accountant to join our Finance team and support the financial operations of our retail portfolio. The role will have a strong focus on tenant receivables, collections, payment processing, Yardi transactions, banking activities, and financial controls, working closely with Leasing, Finance, tenants, and banking partners.
Key Responsibilities
Accounts Receivable & Collections
- Manage the day-to-day processing and recording of tenant payments, including direct debits, wire transfers, cheques, and other payment methods.
- Receive Direct Debit forms, coordinate submission of signed forms to the bank, and maintain accurate mandate records.
- Process Direct Debit receipt batches and maintain the relevant trackers.
- Process wire transfer receipts accurately in Yardi and ensure payments are allocated to the appropriate tenant accounts.
- Review and approve collection lease workflows in Yardi following validation of payment status.
- Monitor payment activity and support timely collection of outstanding amounts.
- Reverse bounced or returned cheques in Yardi on a daily basis following confirmation from the bank.
Cheque Management
- Receive cheques from Leasing and tenants and ensure timely and accurate processing.
- Record CDC and PDC cheques in Yardi.
- Coordinate cheque replacements and returns in line with established procedures.
- Maintain accurate cheque records and filing systems.
- Securely file physical cheques in the designated safe, ensuring documents are organized and easily retrievable.
- Scan and submit cheques to the bank on their respective due dates.
Banking & Financial Controls
- Maintain records of bank guarantees, ensuring information is accurately updated in Yardi and relevant tracking sheets.
- Coordinate with banks and internal stakeholders regarding payment confirmations and collection-related matters.
- Ensure all financial transactions are supported by appropriate documentation and processed in accordance with internal controls.
- Maintain accurate audit trails and supporting documentation for all collection and payment activities.
- Review relevant collection and payment information to identify discrepancies and ensure timely resolution.
Tenant & Stakeholder Management
- Respond to tenant queries relating to payments, receipts, cheques, direct debits, and account-related matters.
- Coordinate with Leasing, Finance, and other internal teams to resolve payment discrepancies and collection issues.
- Maintain professional and timely communication with tenants and external stakeholders.
- Review DDC minutes on a weekly basis and ensure approved cheque holds are appropriately maintained.
Financial Reporting & Analysis
- Support the preparation of financial reports, presentations, budgets, forecasts, and audit files as required.
- Provide accurate financial information and analysis to support management decision-making.
- Maintain accurate financial records and supporting documentation.
- Assist with internal and external audit requirements.
Process Improvement & Compliance
- Ensure all accounting and collection activities are completed accurately and within agreed timelines.
- Identify opportunities to improve collection, payment processing, and financial control processes.
- Ensure compliance with ARM policies, procedures, internal controls, and applicable accounting standards.
- Maintain confidentiality and integrity when handling financial, tenant, and commercially sensitive information.
Key Deliverables
- Accurate and timely tenant collection and payment processing
- Accurate Yardi transaction and account records
- Direct Debit mandates and receipt batches
- Timely processing and banking of CDC and PDC cheques
- Updated bank guarantee records and trackers
- Accurate collection and payment documentation
- Complete and audit-ready financial files
- Timely resolution of tenant payment queries
- Accurate financial reports, budgets, and forecasts
Requirements
Education
- Bachelor's degree in Accounting, Finance, or a related discipline.
Experience
- Minimum 5 years of relevant experience in Accounting, Accounts Receivable, Collections, or a related finance function.
- Experience within retail, shopping malls, real estate, property management, or a similar environment is highly preferred.
- Strong hands-on experience in tenant collections and accounts receivable.
- Previous experience working with Yardi or a similar property management/accounting system is strongly preferred.
- Practical experience with cheques, direct debits, bank guarantees, tenant payments, and banking processes.
