Company Description ELTarek Automotive, founded by Eng. Tarek Ismail in Alexandria, Egypt, has grown from an authorized Mercedes-Benz passenger car distributor into a leading multi-brand automotive retailer. With over 40 years of experience in the automotive sector, the company focuses on delivering a distinctive sales and after-sales journey. ELTarek Automotive offers integrated services including insurance, financing, and trade-in options to create a seamless customer experience. Today, the company serves hundreds of customers daily, represents more than 18 automotive brands across branches in Egypt, and maintains a significant share of the Egyptian market.
Role Description The Telesales Specialist is a full-time, on-site role based in Giza, responsible for driving sales and supporting customers over the phone. Day-to-day tasks include contacting potential and existing customers, presenting vehicle options and related services, and following up on leads to convert inquiries into sales opportunities. The role involves providing accurate information about products, pricing, financing, insurance, and trade-in programs, while maintaining detailed records of customer interactions in the CRM system. The Telesales Specialist will handle customer questions, coordinate with showroom and after-sales teams, and support campaigns and promotions to help achieve sales targets. This role requires consistent, professional communication and a strong focus on delivering a high-quality customer experience.
Qualifications
