Job Description
Jatex is looking for a Sales & Order Coordinator to join our team. The role primarily involves handling incoming customer calls, receiving and processing product orders, assisting customers with product information and availability, and preparing sales invoices.
The ideal candidate is organized, detail-oriented, professional when communicating with customers, and comfortable working with orders and invoices in a fast-paced environment.
Responsibilities
- * Answer incoming customer calls and handle customer orders professionally.
- Provide customers with information about products, prices, and availability.
- Accurately record and process customer orders.
- Prepare sales invoices for confirmed orders.
- Coordinate with the relevant team to ensure orders are prepared correctly.
- Follow up with customers regarding order details, confirmations, or changes when needed.
- Maintain accurate customer and order records.
- Handle customer inquiries and provide appropriate assistance.
- Ensure orders and invoices are processed accurately and efficiently.
Qualifications
- * Previous experience in sales, customer service, order processing, or a similar position is preferred.
- Excellent communication and telephone skills.
- Good command of Arabic and English.
- Strong attention to detail and accuracy.
- Good computer skills and ability to work with sales/invoicing systems.
- Organized, responsible, and able to manage multiple orders efficiently.
- Professional and customer-oriented attitude.
- Candidates residing in or near Bourj Hammoud are preferred.
