21 days ago
Full TimeJunior
Loading description...
Skills Gap Analyzer
Compare your skills with the requirements for Telesales Specialist and see what you need to learn
Company Description Modern Pharma International is a growing pharmaceutical company focused on providing high-quality healthcare products and services to diverse markets. The organization emphasizes ethical business practices, regulatory compliance, and strong relationships with healthcare providers and distributors. Modern Pharma International values teamwork, professionalism, and continuous learning to support both business growth and employee development. The company offers a structured environment where employees can contribute to improving patient access to reliable pharmaceutical solutions.
Role Description The Telesales Specialist is a full-time, on-site role based in Qesm 3rd New Cairo. This role is responsible for making outbound calls to prospective and existing customers, introducing pharmaceutical products, explaining their benefits, and closing sales in line with company guidelines. Day-to-day tasks include managing call lists, following up on leads, handling inquiries, and maintaining accurate records in the CRM system. The Telesales Specialist collaborates with the sales and customer service teams to ensure smooth order processing and timely resolution of customer issues. The role also involves meeting individual and team sales targets while adhering to compliance and quality standards.
Qualifications
* Strong customer-facing abilities, including Customer Service and Customer Support skills.
* Clear, professional Communication skills, both verbal and written, suitable for telesales in a healthcare context.
* Proven Sales skills, with experience in telesales or inside sales, ideally within pharmaceuticals or healthcare.
* Experience providing Training or guidance to peers or customers on products, processes, or best practices.
* Ability to work on-site in Qesm 3rd New Cairo and maintain a high volume of calls with consistent quality.
* Basic knowledge of pharmaceutical or healthcare products is an advantage; willingness to learn and stay updated on product information is essential.
* Comfort using CRM tools, call systems, and standard office software (e.g., spreadsheets, email, documentation tools).
* Minimum of a high school diploma; a bachelor’s degree in Business, Marketing, or a related field is beneficial.
* Goal-oriented mindset with strong organizational skills, attention to detail, and reliability in meeting targets.