Job Requisition ID: 181761
About Al-FuttaimEstablished in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.
Overview Of The RoleWe are looking for a skilled and dedicated Service Technician to join our Service team. The role is responsible for carrying out preventive maintenance, diagnostics, breakdown repairs, and running repairs on commercial vehicles in line with manufacturer standards and company procedures. The successful candidate will play a key role in maximizing vehicle uptime, ensuring high-quality repairs, and delivering exceptional customer satisfaction.
What You Will Do
- * Perform preventive maintenance, breakdown repairs, and running repairs on commercial vehicles.
- Diagnose and troubleshoot mechanical, electrical, and powertrain-related issues.
- Carry out repairs involving clutch systems, brakes, aggregates, and other vehicle components.
- Ensure repairs are completed accurately, efficiently, and in accordance with OEM standards.
- Identify additional repair opportunities and provide technical observations to improve vehicle performance.
- Utilize diagnostic tools, workshop equipment, and special service tools safely and effectively.
- Maintain accurate technical reports and identify root causes of vehicle concerns.
- Follow workshop safety standards, ISO requirements, and company procedures.
- Support and guide junior technicians to ensure quality workmanship and adherence to repair standards.
- Participate in continuous learning and technical training programs to enhance product knowledge and technical expertise.
Required Skills To Be Successful
- * ITI qualification or equivalent technical certification.
- Minimum 5 years of hands-on experience as a technician within the Commercial Vehicle industry.
- Proven experience in preventive maintenance, breakdown repairs, diagnostics, and running repairs.
- Strong technical understanding of commercial vehicle systems and components.
About The TeamYou will be part of a highly skilled Service team focused on delivering reliable maintenance and repair solutions that maximize customer vehicle uptime. The team works collaboratively to ensure quality repairs, operational excellence, and a safe working environment while continuously developing technical expertise through training and knowledge sharing.
What Equips You For The Role
- * Demonstrated ability to achieve high productivity, efficiency, and quality standards.
- Customer-focused mindset with a commitment to delivering excellent service.
- Continuous learning attitude and willingness to develop technical capabilities.
- Strong safety awareness and adherence to workshop standards and procedures.
- Strong experience in commercial vehicle maintenance, diagnostics, and repair.
- Knowledge of diesel engines, common rail systems, powertrain, driveline, electrical systems, and air conditioning.
- Ability to diagnose faults and perform effective troubleshooting and repairs.
- Familiarity with OEM repair standards, SOPs, and workshop best practices.
- Strong understanding of workshop tools, equipment, and diagnostic systems.
- Excellent attention to detail with a commitment to quality and first-time fix performance.
- Ability to work independently and efficiently under pressure.
- Strong communication and technical reporting skills.
- Commitment to workplace safety and continuous improvement.
- Willingness to travel and attend field breakdowns and on-site repairs when required.
Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.
With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.
Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.
Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.
Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.
