Role purpose
Grow NATCOM's technical training sales with new industrial customers and existing accounts. Manage each sale from understanding the training need through quotation, booking, and payment follow-up.
This is a full-time, primarily office-based role in Cairo, combining phone and email prospecting, online meetings, and proposals with planned visits to customer head offices, mainly in Cairo.
Customers and training portfolio
Target industrial companies in power generation, oil and gas, petrochemicals, fertilizers, steel, cement, and manufacturing. Build relationships at their head offices in Cairo and work with the relevant plants and operating sites to identify training needs.
Key contacts include training and learning and development managers, human resources, maintenance, reliability, engineering, operations, and procurement teams. Identify who selects training, approves the budget, and places the order. Use head-office meetings to build these relationships and agree course bookings and annual training plans.
Sell places on scheduled courses and dedicated in-house programmes for customer teams. The portfolio covers vibration analysis, precision shaft alignment, rotor balancing, lubrication management, electrical motor testing and diagnostics, and compressor and engine applications. Match the course and level to the participants' experience and the customer's requirements.
Responsibilities
- Build a prospect list of industrial accounts and contacts. Generate enquiries through outbound calls, targeted emails, and referrals from NATCOM's sales team.
- Arrange customer meetings and head-office visits in Cairo. Understand each account's training budget cycle, purchasing process, and upcoming requirements.
- Establish participant roles, experience, numbers, preferred dates, location, and budget. Recommend individual course places or a dedicated company programme as appropriate.
- Explain course content and learning objectives, bringing in NATCOM's technical team for detailed discussions when needed.
- Prepare quotations using approved pricing and terms. Follow up on proposals, handle objections, negotiate, and secure bookings or purchase orders.
- Coordinate campaigns and booking follow-up around the course calendar, registration deadlines, and available places with the training and marketing teams.
- Confirm course dates and customer requirements with the training team. Hand over participant details, agreed scope, and commercial terms for delivery.
- Follow up on invoices and outstanding payments with Finance and the customer.
- Follow up after delivery and develop repeat training business across departments, operating sites, and further course levels.
- Maintain contacts, quotations, decision dates, next actions, and sales forecasts in the customer relationship management system, or CRM. Report progress against target.
Requirements
- Bachelor's degree in Mechanical Engineering, Industrial Engineering, Mechatronics, Electromechanical Engineering, or a closely related engineering discipline.
- At least three years of sales or business development experience selling technical training, engineering services, industrial products, or maintenance and reliability solutions to companies.
- Proven ability to find new customers, prepare proposals, close orders, and achieve sales targets.
- Comfortable with daily outbound calls, email prospecting, and persistent follow-up.
- Working knowledge of industrial maintenance and rotating equipment, with the ability to explain technical courses to engineers and training managers.
- Strong communication, presentation, and negotiation skills in spoken and written Arabic and English.
- Competent with CRM systems and spreadsheets, with organized follow-up across several active opportunities.
- Able to work primarily from the office and attend regular customer meetings, mainly at head offices in Cairo.
- Experience selling corporate technical training or certification courses is preferred. Existing relationships with industrial training, maintenance, or procurement teams, and familiarity with vibration analysis, lubrication, or condition monitoring, are also useful.
Compensation and benefits
- Attractive commission structure and compensation plan
- Annual salary review, with an increase of approximately 7% to 15% based on performance.
- Company-provided laptop, mobile phone, and required business tools.
- Ongoing training and technical development.
- Company-provided medical insurance.
