The Sr. Officer, Supply Planning is the daily link between our suppliers, licensors and our internal teams. Beyond running the ordering cycle on SAP, the role is about making things move: connecting people, anticipating blocking points and closing them before they impact product availability.
Responsibilities
- Run the complete ordering cycle on SAP (processing, verification, edition, validation) and keep order data and key dates (invoice availability, pickup, ETA Morocco, ETA site) accurate and up to date.
- Follow up purchase orders with suppliers, prioritizing urgent items, and flag any delay or date slip early
- Act as the single point of contact between suppliers and internal stakeholders (QA, Regulatory Affairs, Finance, Warehouse, Production): chase, arbitrate and close open points until the goods are available.
- Build and maintain trusted relationships with suppliers through daily exchanges in Arabic, French and English.
- Animate the supply follow-up routine and take part in supply review and supplier meetings: prepare, drive decisions, publish and follow up actions.
- Work closely with the Clearance and Reception teams to secure customs documentation and proper goods receipts on SAP.
- Work closely with the Quality teams to release the products on SAP and support them by resolving complaints and discrepancies affecting inbound operations and follow up CAPAs and quality action plans.
- Anticipate with Regulatory Affairs the impact of variations and artwork changes on incoming supply and coordinate with Finance on invoicing and payment terms for critical purchase orders.
- Monitor KPIs and contribute to monthly reporting and to cost optimization initiatives.
- Liaise with the SAP team through the Ivanti portal on system issues and code creations, and share knowledge with new joiners.
Technical Skills
- * Strong understanding of the pharmaceutical industry and its GMP environment (batch release, regulatory constraints).
- SAP: purchase orders, MRP, master data. Ivanti portal.
- Advanced Excel (pivot tables, lookups); Power BI is a plus.
- Reporting: consolidating and presenting the results of supply operations.
- Basics of Incoterms and import / clearance documentation.
- Fluency in French and English, spoken and written. Arabic is a plus for local logistics and clearance interfaces.
Profile
- * Education: Bac+3 to Bac+5 (Logistics, Supply Chain or Industrial Engineering).
- At least 4 years of working experience in Supply Chain (pharmaceutical industry highly recommended).
