About the Role
Chedid Capital Group is a leading investment group in the (re)insurance industry with an extensive presence of 80-plus subsidiaries, powered by 1,700-plus employees across more than 85 countries in Europe, the Middle East, Africa, and Asia.
Through its diverse portfolio spanning (re)insurance, risk advisory, and education, the Group has built one of the industry's most dynamic networks, combining global scale and local market expertise.
Chedid Capital Group is looking for an experienced and highly organized Digital Rollout Specialist to lead the deployment of the Group’s digital products across multiple geographies. The successful candidate will be responsible for overseeing the end-to-end project execution, ensuring timely delivery, stakeholder alignment, and reporting to project leadership. This role requires strong leadership, cross-functional collaboration, and experience in technology implementation projects.
Responsibilities
Rollout Execution:
- Support the deployment of digital (HealthTech and/ or InsurTech) solutions in multiple countries, through the coordination of rollout activities within the group’s subsidiaries (incl. functional testing oversight, stakeholder training, support and resolution coordination, reporting to central team).
- Support the development and maintenance of a detailed deployment plan and timeline to track progress.
- Coordinate with cross-functional team members to ensure the timely execution of activities in line with project requirements, deadlines, and schedules.
- Align with digital (product and QA) teams on use cases and supervise comprehensive testing of digital solutions.
Communication and Change Management:
- Serve as a point of contact for subsidiary-level teams and ensure actions remain in synergy.
- Collaborate with the product team to implement training programs/ material and other documentation for end-users to enable successful implementation.
- Collaborate with the digital transformation team to execute change management initiatives to ensure smooth user onboarding and adoption.
- Gather and escalate feedback post-rollout and consolidate lessons learnt for continuous improvement.
Stakeholder Management:
- Engage and align with regional and local teams across the group’s geographies.
- Communicate project status, risks, and milestones to project leadership and key stakeholders.
- Facilitate collaboration between internal teams, vendors, and external partners.
Risk Management & Problem-Solving:
- Identify potential risks and align with PMO on mitigation strategies.
- Address and resolve/ escalate challenges proactively, ensuring minimal disruption to the rollout schedule.
Requirements
- Bachelor’s degree – MS/BS degree in Computer Science, Engineering or equivalent preferred.
- Minimum 5 years of experience project management or business analysis, preferably in digital transformation or technology rollouts.
- ERP and/ or CRM implementation experience a big plus.
- Demonstrated experience in implementing large-scale cross-border programs.
- Ability to travel frequently (~50% of the time) across the group’s subsidiaries for rollout engagements; willingness to relocate to Africa (part-time or full-time) a big plus.
- Experience in business, technology, Healthcare/ HealthTech, and/ or Insurance/ Insurtech is a big plus.
- Strong written and verbal communication skills (English and French required, Arabic a plus).
- Solid organizational skills including attention to detail and multi-tasking skills.
