What you will do
Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today. Amgen has a robust portfolio and pipeline of biosimilars which target some of the most complex and important oncology and inflammation antibody biologics. Furthermore, many of the Amgen innovative medicines face biosimilar competition. In this role, you will drive a competitive edge for the team as we compete with this portfolio.
The Role
The Senior Associate Contracts & Pricing supports the operational execution, governance, and continuous improvement of pricing and contracting processes across ex-US markets.
As a key operational partner to affiliates and internal stakeholders, the role provides guidance and support on Contracts and Pricing processes while collaborating with Global CPO, regional teams, and cross-functional partners.
The position contributes to operational excellence, process optimization, and business initiatives that enhance consistency, compliance, efficiency, and scalability across Contracts and Pricing operations.
Eligible location for applicants: The Netherlands
Accountabilities
- Serve as a key operational partner to affiliates and internal stakeholders, providing timely support and guidance on Contracts and Pricing processes across assigned ex-US markets.
- Ensure affiliate requests and inquiries related to Contracts and Pricing are managed in line with established service level targets and business expectations.
- Support operational excellence initiatives that enhance the effectiveness, consistency, and scalability of Contracts and Pricing operations across ex-US markets.
- Contribute to the governance and continuous improvement of Contracts and Pricing processes, policies, and ways of working.
- Partner with stakeholders across Global CPO, regional teams, and other business functions to drive alignment, consistency, and operational effectiveness.
- Contribute to cross-functional projects, business initiatives, and system enhancements, representing the Global CPO organization and providing Contracts and Pricing expertise.
- Provide business insights, process expertise, and analytical support to inform decision-making and support operational and strategic objectives.
- Identify opportunities for process optimization and support the implementation of improvements that enhance efficiency, compliance, and user experience.
- Support training, knowledge management, and best-practice sharing activities to enable effective adoption of Contracts and Pricing processes and systems.
- Promote a culture of continuous improvement, collaboration, and customer-focused service across the Contracts and Pricing organization.
Responsibilities
Affiliate & Contracts and Pricing Support
- Serve as a primary point of contact for affiliates and internal stakeholders, providing guidance and support on Contracts and Pricing processes across assigned ex-US markets.
- Ensure affiliate inquiries, requests, and operational issues are managed effectively and in line with established service level targets.
- Build and maintain effective working relationships with internal and external stakeholders to support successful Contracts and Pricing operations.
Governance & Business Process Management
- Support the governance and continuous improvement of Contracts and Pricing business processes, policies, and ways of working across ex-US markets.
- Partner with Global CPO, regional teams, and cross-functional stakeholders to drive process consistency, operational effectiveness, and alignment with business objectives.
- Provide business process expertise, business requirements and operational impact assessments to support system enhancements and process changes.
- Develop business requirements, process documentation, standard operating procedures, and other supporting materials to facilitate process standardization and knowledge transfer.
Project Support & Continuous Improvement
- Contribute to global, regional, and cross-functional projects by representing Contracts and Pricing business requirements and stakeholder needs.
- Analyse business processes, identify improvement opportunities, and support the implementation of solutions that enhance efficiency, compliance, scalability, and user experience.
- Support change management activities related to new processes, tools, systems, and organizational initiatives.
- Promote a culture of continuous improvement by identifying and supporting opportunities to optimize Contracts and Pricing operations.
Business Analysis & Decision Support
- Interpret operational and business data to provide insights and recommendations supporting strategic and operational decision-making.
- Assess business challenges, risks, and opportunities and provide recommendations to stakeholders.
- Support initiatives that enhance operational performance, process effectiveness, and business outcomes.
Training & Knowledge Management
- Create, maintain, and continuously improve training materials, Quick Reference Guides (QRGs), and other knowledge management resources.
- Promote knowledge sharing and best-practice adoption across countries, functions, and teams.
- Deliver system and process training to business users.
Essential Qualifications/Experience:
- Bachelor's degree + 2 years of experience
- Experience in one or more of the following areas: Contract and pricing operations, Finance, Business administration
- Experience working with multiple stakeholders across commercial, finance, supply chain, and operations functions.
- Fluency in English with strong written and verbal communication
- Experience in pharmaceutical and/or biotechnology environments
- Hands-on experience with SAP, Vistex, and/or Tableau
- Strong Microsoft Office proficiency (Excel, PowerPoint, Teams)
- Cultural awareness and ability to operate effectively in global environments
- Ability to thrive in matrixed and international teams
- Strong understanding of end-to-end business processes
- Ability to manage multiple priorities and balance competing demands
- Experience participating in process improvement, operational excellence, or continuous improvement initiatives.
Let op: vacaturefraude
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Important: job fraud
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