Company Description X-REEM TOURS is an IATA-accredited travel agency with over 18 years of experience in designing memorable travel experiences for clients worldwide. The company is recognized for comprehensive services, including airline ticketing across all major airlines and classes, tailor-made holiday packages, worldwide hotel bookings, and customized itineraries for different styles and budgets. A dedicated visa department supports travelers with visa assistance and processing, along with guidance before, during, and after each journey. X-REEM TOURS is driven by a commitment to trust, quality, and value, ensuring every trip feels effortless, meaningful, and memorable.
Role Description The Senior Travel Consultant is a full-time, on-site role based in Beirut Governorate, Lebanon. The role involves advising clients on travel options, creating customized itineraries, and managing end-to-end travel arrangements including flights, hotels, and holiday packages. The Senior Travel Consultant will handle reservations and bookings, coordinate visa assistance with internal teams, and provide responsive customer service before and during travel. This position also supports the development of travel proposals, negotiates with suppliers when needed, and ensures all arrangements comply with company standards and client requirements.
Qualifications
- * Candidates should possess strong Travel Consulting and Travel Management skills to advise clients and oversee complete travel plans.
- Candidates should possess skills in Travel Arrangements and Reservations to handle bookings for flights, accommodations, and packages accurately and efficiently.
- Candidates should possess excellent Customer Service skills to manage client inquiries, resolve issues, and provide ongoing support throughout the travel journey.
- Relevant experience in a travel agency or tour operator environment, preferably in a senior or supervisory role.
- Proficiency with GDS and booking systems (e.g., Amadeus, Sabre, or similar) and standard office software.
- Strong communication and interpersonal skills, with attention to detail and the ability to work in a fast-paced setting.
- Knowledge of international travel regulations, visa processes, and airline fare rules is highly beneficial.
- Diploma or degree in Tourism, Hospitality, Business, or a related field is an advantage.