Key Responsibilities:
- Monitor daily attendance, manage shift rosters, and arrange replacements for absences.
- Prepare staff schedules and rosters for client approval.
- Supervise cleaning, pantry/hospitality, and reception teams.
- Oversee daily cleaning of offices, meeting rooms, washrooms, and common areas.
- Manage pantry and coffee station services and ensure proper upkeep.
- Supervise reception, visitor management, helpdesk, and courier handling.
- Schedule and monitor deep cleaning, pest control, and maintenance activities.
- Monitor consumables and stock levels and prepare monthly consumption reports.
- Conduct daily and weekly inspections and ensure corrective actions are completed.
- Prepare monthly performance reports and conduct regular client review meetings.
- Ensure compliance with HSE policies, building rules, emergency procedures, and PPE requirements.
- 5–10 years of experience supervising facility management soft services, particularly cleaning, hospitality, and reception.
- Experience leading frontline teams, preferably in corporate office environments.
- Knowledge of professional cleaning methods, waste segregation, and safe chemical handling.
- Experience managing consumables, stock, and budget-based consumption reporting.
- Good spoken and written English; Arabic is an advantage.
- Proficiency in Excel, Word, and Outlook.
- Strong organizational and communication skills with the ability to work under pressure.
Working Conditions: Full-time position based in Riyadh, with movement between client office suites.
* May require occasional overtime for deep cleaning, events, or emergencies.
* NAI uniform and ID required, with PPE where applicable.
* Hands-on operational role* requiring direct supervision and team management.
