To assist the Showroom Supervisor in delivering professional and outstanding customer service and enhancing the brand image of Qoot line, including Karma Kitchen Products. Implement established marketing strategies to strengthen JRF’s market position, support financial growth, and build strong customer relationships.
Responsibilities:
Sales
- Assist in implementing the sales and marketing plan in accordance with the approved action plan to promote Qoot and achieve sales objectives.
- Coordinate and execute showroom sales activities to maximize revenue, promote Qoot products, and achieve established sales targets.
- Provide high-quality customer service to showroom visitors, including high-profile clients, to enhance customer satisfaction and build long-term relationships.
- Provide management with reports on customer needs, challenges, interests, and competitors’ activities to support updates to products and services.
- Prepare and submit daily, weekly, and monthly sales reports to monitor performance against targets, track progress, and support management decision-making
- Establish new corporate and wholesale accounts to generate future sales opportunities.
- Reach out to customers & corporate leads to ensure future sales.
- Maintain positive business relationships with existing clients and conduct regular follow-ups to encourage repeat business and future sales.
- Monitor product availability and stock levels, coordinate with warehouse and relevant teams, and report replenishment needs to ensure the availability of products in the showroom.
- Participate in national trade fairs and exhibitions, as required, to showcase JRF products and services and identify potential sales opportunities.
- Support the coordination and execution of events, promotional activities, and annual product launches to ensure their effective implementation.
- Achieve agreed upon sales targets and outcomes to ensure work is going according to the plan.
- Coordinate sales activities with team members and relevant departments to ensure smooth operations, effective communication, and timely follow-up on customer and business needs.
- Continuously enhance sales and customer service practices by incorporating feedback from management and customers and identifying opportunities for improvement.
- Handle all showroom e-commerce activities, including updating product listings, prices, and availability, to ensure accurate and up-to-date online product information.
Showroom:
- Increase sales performance in order to achieve a high selling to Qoot.
- Maintain a clean display of products to increase sales and achieve the targets needed.
- Continuously monitor and update inventory records to ensure adequate stock levels.
Client Management
- Develops and maintains strong relationships with clients and contact new or existing customers to discuss how specific products can meet their needs.
- Understand customer needs and provide support and solutions to increase sales and achieve the needed
Qualifications
- Bachelor’s or diploma degree in Marketing, Business Administration or any other related field.
- Excellent English and Arabic language skills (written and spoken)
- 0-2 years of experience in a similar role preferably in retail or FMCG industry.
- Hands-on sales, and CRM experience.
