Company Description
Monza SAL specializes in the sales and servicing of armored and electric vehicles, with a strong focus on safety, innovation, performance, and sustainability. The company partners with renowned manufacturers and suppliers to offer a diverse range of advanced mobility solutions that meet strict safety and quality standards.
Our clients include security personnel, VIPs, organizations operating in high-risk environments, businesses, and individuals seeking premium and sustainable mobility solutions.
In addition to vehicle sales, Monza SAL provides comprehensive maintenance, repair, diagnostic, and upgrade services through an experienced technical team. We are committed to building long-term client relationships based on trust, transparency, professionalism, and exceptional customer service.
Role Description
Monza SAL is seeking a Showroom Assistant Intern for an on-site internship based in Beirut Governorate, Lebanon.
The intern will support the daily operations of the showroom while gaining practical experience in automotive sales, customer service, showroom management, and sales administration.
Key responsibilities include:
- Welcoming customers and visitors in a professional and friendly manner.
- Responding to basic customer inquiries and providing accurate information about armored and electric vehicles.
- Learning the specifications, features, technologies, and key selling points of the vehicles available in the showroom.
- Supporting the sales team during customer visits and vehicle presentations.
- Assisting with the preparation of quotations, forms, brochures, and basic sales documentation.
- Helping organize and maintain vehicle displays.
- Ensuring the showroom remains clean, organized, professional, and visually presentable.
- Assisting with the coordination and preparation of customer test drives and vehicle demonstrations.
- Maintaining and updating customer information and records.
- Entering customer inquiries, visits, and follow-up information into the company's CRM or internal systems.
- Assisting with customer follow-up through phone, WhatsApp, email, or other approved communication channels.
- Keeping brochures, catalogs, specifications, and sales materials organized and up to date.
- Coordinating with the sales, administration, service, garage, and technical teams when additional customer information or assistance is required.
- Supporting showroom events, vehicle launches, customer appointments, and presentations when required.
- Performing basic administrative and showroom-related tasks under the supervision of senior team members.
Qualifications
- Strong customer service and interpersonal skills.
- Professional, courteous, and confident communication with customers.
- Good verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and work effectively in a busy showroom environment.
- Interest in sales, customer service, and the automotive industry.
- Strong interest in electric, premium, and armored vehicles.
- Willingness to learn vehicle specifications, technologies, features, and terminology.
- Basic computer literacy, including email and spreadsheets.
- Familiarity with CRM systems, customer databases, or data-entry tools is an advantage.
- Ability to work effectively both independently and as part of a team.
- Professional appearance, reliability, responsibility, and integrity.
- Fluency in English; knowledge of Arabic and/or French is an advantage.
- Currently enrolled in or recently graduated from Business, Marketing, Automotive Technology, Management, or another relevant field is preferred.
- Previous experience in customer service, retail, hospitality, reception, sales, or the automotive sector is considered an advantage but is not required.
- This is an on-site internship position based in Beirut Governorate, Lebanon and offers the opportunity to gain hands-on experience in automotive sales, customer relations, showroom operations, and premium vehicle products.
