Company Description Boubess Group [Premier Leisure Holding] operates across the leisure industry, with a portfolio that includes restaurants, hotels, health clubs, and spas. The group focuses on delivering exceptional guest experiences through innovative design and high-quality service. Team members are encouraged to uphold strong service standards and attention to detail in every interaction. Boubess Group offers opportunities to grow in a dynamic hospitality environment that values professionalism, reliability, and guest satisfaction.
Role Description This is a full-time, on-site role based in Lebanon for a Front of House and Back of House Professional. The role involves welcoming guests, managing reservations, guiding guests to their tables, and ensuring a smooth and pleasant guest experience in all front-of-house operations. Responsibilities also include supporting back-of-house activities such as coordinating with the kitchen team, maintaining cleanliness and organization, and ensuring prompt and accurate order delivery. The professional will collaborate closely with colleagues to uphold service standards, handle guest inquiries or concerns, and support daily operational tasks. Flexibility to work shifts, including weekends and holidays, is required.
Qualifications
* Strong Interpersonal Skills and Customer Service abilities to interact positively with guests and colleagues.
* Effective Communication and Interpersonal Communication skills for clear, respectful, and efficient information exchange.
* Confidence in delivering Presentations or briefings, such as menu explanations or service guidelines when needed.
* Experience in hospitality, restaurant, or hotel operations (front of house and/or back of house) is highly beneficial.
* Ability to work in a fast-paced environment, multitask, and maintain composure during busy service periods.
* Attention to detail, reliability, and a commitment to maintaining cleanliness, safety, and hygiene standards.
* Basic proficiency with point-of-sale systems and reservation tools is an asset.
* Fluency in English and Arabic is preferred; additional languages are a plus.
