Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and supporting key government and commercial clients in 10 languages. The company has a strong regional footprint with sites in Egypt, Morocco, Mauritius, UAE, and a new site in Saudi Arabia. Xceed delivers a broad range of services, including inbound and outbound customer support, back office operations, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis services. The organization is recognized by IAOP, INSIGHTS Middle East Call Centre & CX Awards, Gulf Sustainability Awards, ICXA, IBXA, and Global ESG Awards for its outsourcing excellence, impact sourcing, CSR, sustainability, and diversity, equity, and inclusion initiatives. Xceed operates under globally recognized standards and certifications such as COPC, ISO 9001, ISO 14001, ISO 22301, ISO 45001, and ISO/IEC 27001, reflecting its commitment to quality, security, and business continuity.
Role Description This is a full-time, on-site role based in Cairo for a Senior Supervisor Application Developer specializing in .NET and AI LLM technologies. The role includes leading and mentoring development teams, providing technical guidance, and ensuring best practices in software design and implementation. The Senior Supervisor will architect, develop, and maintain enterprise-grade applications, integrate AI large language models into business solutions, and optimize distributed systems for performance and scalability. Day-to-day responsibilities involve collaborating with stakeholders to gather and refine requirements, managing project timelines and deliverables, reviewing code for quality and security, and coordinating with cross-functional teams (operations, infrastructure, and security) to ensure reliable deployment and support. The role also includes driving continuous improvement, championing modern development methodologies, and contributing to technical roadmaps aligned with Xceed’s strategic goals.
Qualifications
* Strong software development skills in .NET (C#, ASP.NET, .NET Core) and experience integrating AI LLM solutions into production environments.
* Demonstrated team leadership and supervision experience, including at least 3+ years in a leadership role guiding developers, conducting performance reviews, and mentoring for growth.
* Solid software design and architecture capabilities, including designing scalable, secure, and maintainable applications and APIs.
* Proficiency in project management and coordination, including planning, tracking progress, risk management, and stakeholder communication.
* Experience with distributed systems concepts, microservices, cloud platforms (e.g., Azure, AWS), and related monitoring and reliability practices.
* Bachelor’s degree in Computer Science, Software Engineering, or a related field; advanced degrees or relevant certifications (e.g., cloud, .NET, AI/
