üìç Location: Riyadh, Saudi Arabia
Employment Type: Full-Time
Team: Product
At Zid, Product Managers play a key role in shaping products that empower merchants to start, grow, and scale their businesses.
We’re looking for a Senior Product Manager who can take ownership of complex product areas, deeply understand customer and business problems, and turn them into scalable, high-impact solutions.
You’ll work closely with Engineering, Design, Data, and business teams to define the right problems, prioritize opportunities, and deliver products that create measurable value.
What You’ll Work On:
In this role, you will:
- Own the strategy, roadmap, and execution of a product area within Zid’s ecosystem
- Drive product strategy, roadmap, and continuous product improvement
- Own customer and merchant experiences across key journeys
- Lead product discovery, problem validation, and opportunity identification
- Define and evolve the product vision and strategy based on customer needs, business priorities, product insights, and data
- Identify and prioritize high-impact opportunities while balancing short-term needs with long-term scalability
- Translate company objectives into clear product initiatives with measurable outcomes
- Build a deep understanding of merchants, customers, and internal users through research, data, feedback, and direct interactions
- Turn customer pain points and ambiguous problems into clearly defined product opportunities and hypotheses
- Partner with Design and Engineering to explore, validate, and refine solutions before and during development
- Lead product initiatives end-to-end, from discovery and scoping through delivery, launch, measurement, and iteration
- Define clear product requirements, user journeys, business rules, and success metrics
- Work with Engineering and Design to make effective scope and product trade-offs
- Continuously improve products based on performance, customer feedback, and evolving business needs
- Own product performance, analytics, experimentation, and measurement
- Define and track product KPIs, funnels, and success metrics across activation, adoption, engagement, retention, and conversion
- Use SQL, analytics tools, dashboards, and experimentation to validate assumptions and guide product decisions
- Ensure the right product instrumentation and event tracking are in place to measure performance and identify opportunities
- Own platform capabilities, integrations, APIs, and internal tools where relevant
- Lead cross-functional initiatives involving multiple products and business teams
- Collaborate with Engineering, Design, Data, Commercial, Operations, Finance, CX, and other relevant teams
- Align stakeholders on priorities, trade-offs, dependencies, timelines, and expected outcomes
- Communicate product strategy, progress, risks, and results clearly across different levels of the organization
- Bring structure and clarity to complex and ambiguous product problems and drive teams toward outcomes rather than outputs
- Contribute to improving product practices and ways of working across Zid
- Support and mentor other Product Managers when needed
What We’re Looking For:
Core Qualifications:
- 3+ years of experience in Product Management, preferably within technology, SaaS, e-commerce, or other digital products
- Strong product discovery and problem-solving skills
- Proven ability to manage complex products involving multiple user journeys, business rules, or stakeholders
- Strong analytical skills and comfort working with product metrics, funnels, experimentation, and data
- Strong stakeholder management and communication skills across technical and non-technical teams
- Ability to operate effectively in a fast-paced environment with changing priorities and ambiguous problems
- Strong ownership mindset with a focus on measurable customer and business outcomes
Nice to Have:
- Experience working within technology, SaaS, e-commerce, or complex digital products
- Experience working with APIs, integrations, or platform products
- Hands-on experience using SQL and product analytics tools
- Experience defining and improving product instrumentation and event tracking
- Experience leading complex cross-functional product initiatives
- Experience working across multiple customer journeys, business rules, or stakeholder groups
- Experience mentoring or supporting other Product Managers
Skills That Matter:
Soft Skills:
- Ownership: Take responsibility for product strategy, execution, performance, and outcomes
- Product Thinking: Identify the right customer and business problems before defining solutions
- Problem Solving: Bring structure and clarity to complex and ambiguous product challenges
- Business Acumen: Balance customer needs, business priorities, and long-term product scalability
- Customer Focus: Build a deep understanding of merchants, customers, and internal users
- Collaboration: Work effectively across Engineering, Design, Data, and business teams
- Stakeholder Management: Align teams on priorities, dependencies, trade-offs, and expected outcomes
- Communication: Clearly communicate product strategy, decisions, progress, risks, and results
- Leadership: Drive teams toward outcomes and support other Product Managers when needed
- Adaptability: Operate effectively in a fast-paced environment with changing priorities
Technical & Product Skills:
- Product Strategy: Product vision, strategy, roadmap, prioritization, and continuous improvement
- Product Discovery: Customer research, problem validation, opportunity identification, and hypothesis development
- Product Execution: Requirements, user journeys, business rules, scoping, delivery, launch, and iteration
- Product Analytics: KPIs, funnels, activation, adoption, engagement, retention, and conversion
- Data & Experimentation: SQL, analytics tools, dashboards, experimentation, and data-driven decision-making
- Product Measurement: Success metrics, instrumentation, and event tracking
- Platform Products: APIs, integrations, platform capabilities, and internal tools
- Cross-Functional Delivery: Working across Product, Engineering, Design, Data, Commercial, Operations, Finance, and CX
Why Join Zid?
- Purpose-Driven Products: Build products that empower merchants to start, grow, and scale their businesses
- Product Impact: Own meaningful product areas and solve real customer and business problems
- Growth & Learning: Work on complex product challenges across Zid’s growing commerce ecosystem
- People & Culture: Collaborate closely with Engineering, Design, Data, and business teams
- Ownership & Growth: Take ownership from discovery through delivery, measurement, and continuous improvement
- Impact: Deliver products that create measurable value for merchants and the business
üëâ Think Zid is the right place for you? Apply now and help shape products that power the future of commerce.
