Senior Member Relations Officer
Location: Dokki, Egypt
Job Purpose
The Senior Member Relations Officer will be responsible for driving membership growth by identifying and acquiring new member companies, building strong relationships with key decision-makers, and promoting the organization’s membership value proposition, programs, and services.
Key Responsibilities
- Drive membership growth by identifying, researching, and acquiring new member companies across target sectors through strategic networking, referrals, events, business outreach, and relationship-building with key decision-makers.
- Develop and maintain a strong pipeline of qualified prospects through meetings, calls, emails, LinkedIn, industry associations, chambers of commerce, and market research to generate new leads.
- Promote and communicate the organization’s value proposition, membership benefits, programs, services, advocacy initiatives, and networking opportunities through presentations, meetings, and customized membership proposals.
- Convert qualified prospects into active members, re-engage former members, and contribute to achieving annual membership acquisition and revenue targets.
- Represent the organization at conferences, exhibitions, roundtables, committee activities, and business events to increase visibility and generate new membership opportunities.
- Serve as the primary point of contact throughout the membership acquisition and onboarding process, facilitating introductions to relevant committees, programs, leadership, and member networks.
- Maintain accurate prospect records, track sales pipeline activity and conversion rates, analyze membership acquisition trends, and contribute to membership growth strategies and campaigns.
Qualifications & Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 4–6 years of experience in B2B relationship management, business development, sales, client acquisition, or member acquisition.
- Strong experience in building and maintaining relationships with senior-level decision-makers.
- Excellent presentation, negotiation, communication, and interpersonal skills.
- Excellent command of English, both written and spoken.
- Strong networking and relationship-building skills.
- Results-oriented, proactive, and self-motivated.
- Strong business development and lead-generation capabilities.
- Ability to work independently as well as effectively within a team.
- Ability to represent the organization professionally at business and networking events.
