Role Objectives:
At Connect Money, we're building the embedded finance infrastructure that lets non-financial businesses offer financial services to their customers. Our platform and value-added services help partners across industries bank their customers quickly, reliably, and at scale. We're looking for a strategic, results-driven Commercial Sector Manager to lead business development, account management, and revenue growth across high-impact verticals such as retail, fuel, trade, insurance, the gig economy, and digital platforms.
Key Responsibilities:
Revenue Generation & Sector Growth
- Lead business development and sales pipeline generation across assigned sectors
- Own and manage end-to-end sales cycle: lead qualification, pitch, proposal, negotiation, and closure
- Convert high-value opportunities through consultative selling and deep understanding of sector-specific pain points
- Ensure both new and recurring revenue targets are met or exceeded
- Provide strategic insights to enhance sector positioning and align with Connect Money’s overall commercial goals
Account Management & Client Success
- Act as the primary account owner for all clients within the assigned sector
- Conduct quarterly business reviews to evaluate performance, usage, and growth opportunities
- Proactively drive upsell, cross-sell, and renewal activities to grow account value
- Serve as the trusted advisor and escalation point for clients post-launch
- Coordinate with service delivery, operations, and CVM teams to maintain high client satisfaction and operational excellence
Sector Strategy & Market Expansion
- Identify key trends and emerging opportunities within the sector to fuel future growth
- Build a deep understanding of sector-specific regulatory, operational, and business dynamics
- Develop go-to-market strategies and tailored value propositions for each use case
- Foster strategic partnerships and alliances that strengthen Connect Money’s sector footprint
Internal Collaboration & Enablement
- Work closely with presales and CVM teams to craft personalized proposals and campaigns
- Collaborate with the Service Delivery team to ensure timely and seamless project execution
- Provide sector insights to product, marketing, and strategy teams to inform roadmaps and narratives
- Mentor junior team members and support knowledge sharing within the commercial team
Performance Monitoring & Reporting
- Define and track key commercial and account KPIs (revenue, retention, activation, growth)
- Regularly report on pipeline, sector trends, and client portfolio performance
- Implement data-driven strategies to improve conversion rates and client lifetime value
- Ensure CRM tools and reporting systems are up-to-date with accurate pipeline and account data
Required Education, Knowledge, And Skills:
- 6+ years of experience in business development, account management, or commercial leadership within fintech, SaaS, telecom, B2B2C platforms, or embedded finance
- Proven track record of closing complex deals and managing enterprise accounts end-to-end
- Strategic thinker with strong sector insight and a consultative selling mindset
- Exceptional interpersonal and communication skills; able to influence internal and external stakeholders at senior levels
- Ability to operate independently, drive initiatives, and manage multiple client relationships simultaneously
- Fluent in English and Arabic; experience with regional clients is a plus
- Self-starter with a high-performance orientation and a passion for fintech innovation
