üóìÔ∏è Working Days and Hours: Monday to Friday, 9 AM to 6 PM (UK Hours); Potential for Flexible Hours
üìç Location: Remote/Online
üí∑ Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)
At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.
Opportunity Overview
Our client is a UK-based Salesforce managed services provider that acts as an outsourced in-house administrator for non-technical customer teams. They are converting a junior generalist headcount into an architect-level technical hire and are looking for a Solution Architect to design scalable Salesforce solutions and own delivery end-to-end within a small, high-autonomy team.
Role Description
The Solution Architect will translate customer business requirements into scalable, secure Salesforce solutions and provide the technical judgement needed to challenge poor-practice asks and recommend best-practice alternatives. You will lead requirements gathering, design integrations across customer systems, and guide developers through agile delivery. This is a high-autonomy role with no micromanagement, so you must be comfortable owning work end-to-end and communicating directly with non-technical stakeholders.
Key Responsibilities
- Solution Design - Translate customer business requirements into scalable, secure Salesforce solutions aligned with platform best practices.
- Technical Consultation - Provide feasibility assessments and technical guidance that inform solution design decisions across engagements.
- Integration Strategy - Devise integration approaches connecting Salesforce with existing customer systems and third-party applications.
- Requirements Challenge - Challenge customer asks, push back on over-engineering, and recommend best-practice alternatives with confidence.
- Delivery Guidance - Provide architectural direction to development teams and participate actively in agile delivery cycles.
- Documentation - Maintain accurate CRM records, architecture diagrams, design specifications, and integration plans for ongoing reference.
Minimum Qualifications
- English Fluency - Fluent, excellent written and spoken English is mandatory for this role.
- Salesforce Architect Experience - 5 to 10 years designing Salesforce or CRM solutions at architect level, not admin only.
- Salesforce Certification - Salesforce Administrator certification, or a committed plan to certify within 6 to 12 months of joining.
- Stakeholder Communication - Ability to make technical concepts accessible and secure buy-in from non-technical customer stakeholders.
- Consultative Judgement - Confidence to challenge customer requirements and recommend best-practice alternatives rather than defaulting to order-taking.
- Self-Directed Delivery - Proactive work style; owns projects end-to-end without micromanagement, hand-holding, or waiting on others.
- Security and Compliance - Strong grasp of security protocols, data privacy standards, and relevant compliance requirements.
Bonus Qualifications
- Additional Certifications - Further Salesforce, Oracle, or Microsoft Dynamics certifications, or willingness to pursue Salesforce AI credentials.
- French Language - French language proficiency to support broader customer engagement across markets.
Benefits
- Top-of-the-market pay.
- Remote working.
- Potential for flexible hours.
- Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.
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