Company Description Farra is a growing organization focused on delivering reliable products and services to customers in the Sulaymaniyah District and surrounding areas. The company emphasizes strong relationships with clients and partners, aiming to provide consistent quality and responsive support. Farra values teamwork, professionalism, and continuous improvement across its operations. Joining Farra offers opportunities to contribute to a dynamic environment and build a long-term career in a customer-focused organization.
Role Description The Sales Support & Call Center – Farra role is a full-time, on-site position based in Sulaymaniyah District. This role involves handling inbound and outbound calls, responding to customer inquiries, and ensuring accurate information about products, services, and sales processes. The team member will support sales operations by preparing quotations, updating customer records, coordinating with the sales team, and following up on leads and orders. Daily responsibilities include resolving customer issues, maintaining high customer satisfaction, documenting interactions in company systems, and adhering to internal policies and service standards. The role also requires collaboration with colleagues to improve workflows and contribute to sales and service goals.
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