Company Description Special Courses is an English language school that offers personalized learning through one-to-one lessons, group classes, and conversation sessions. The school focuses on practical, interactive teaching that helps learners build confidence and fluency. In addition to on-site classes, Special Courses provides online lessons via Skype, enabling students to study from anywhere. This flexible approach allows learners to access high-quality English instruction in a way that fits their schedules and goals. The team is dedicated to creating a supportive environment where learners can progress at their own pace.
Role Description The Sales Specialist is a full-time, on-site role based in Cairo, Egypt. This position is responsible for promoting the school’s courses, responding to inquiries from prospective learners, and guiding them through the enrollment process. Day-to-day tasks include engaging with walk-in and online leads, conducting consultations to understand learner needs, presenting suitable course options, and following up to close enrollments. The Sales Specialist will maintain accurate records in the customer database, collaborate with teaching staff to understand program offerings, and participate in promotional activities or events. The role also involves providing ongoing support to enrolled learners, handling basic service issues, and contributing feedback to improve sales processes and learner experience.
Qualifications
* Strong Communication and Customer Service skills to engage learners, understand their needs, and provide clear, supportive guidance.
* Demonstrated Sales skills, including lead follow-up, consultative selling, and closing enrollments.
* Experience or aptitude in Training and Sales Management, such as supporting sales initiatives and helping optimize sales practices.
* Previous experience in education, language training, or a similar service-focused environment is an advantage.
* Ability to work on-site in Cairo, Egypt, with strong time management, organization, and attention to detail.
* Comfort with basic digital tools and CRM or lead-tracking systems.
* Proficiency in English; additional language skills are a plus.
* Relevant diploma or bachelor’s degree in Business, Marketing, Education, or a related field preferred.
