Company Description Banque Misr is one of Egypt’s largest and most established financial institutions, offering a wide range of banking products and services to individuals and businesses. The Helwan Branch in Cairo is part of a nationwide network focused on delivering reliable customer service and accessible financial solutions. The bank is committed to integrity, innovation, and operational excellence, providing employees with structured processes and clear service standards. Team members benefit from working in a professional environment that encourages skill development and career growth. Banque Misr values collaboration and customer-centric work across all branches.
Role Description The Sales Attendant is a full-time, on-site role based at Banque Misr’s Helwan Branch in Cairo. The role involves actively promoting the bank’s products and services, such as accounts, cards, and loans, to walk-in customers and potential clients. Day-to-day tasks include greeting and assisting customers, understanding their needs, explaining product features and benefits, and supporting them through the application process. The Sales Attendant will maintain accurate records of customer interactions, follow up on leads, and coordinate with branch staff to ensure a smooth customer experience. The role also includes meeting assigned sales targets, adhering to bank policies and compliance requirements, and contributing to a professional and welcoming branch atmosphere.
Qualifications
* Strong customer service and interpersonal skills, with the ability to engage professionally with diverse clients.
* Sales and negotiation abilities, including experience working toward targets or performance metrics.
* Solid communication skills in spoken and written English and Arabic, with clear and concise presentation of information.
* Basic knowledge of banking or financial services, or a strong interest in learning banking products and procedures.
* Attention to detail, reliability, and the ability to follow structured processes and compliance guidelines.
* Ability to work on-site in Cairo, manage time effectively, and collaborate with branch team members.
* Previous experience in retail, customer-facing, or sales roles is an advantage.
* Relevant diploma or bachelor’s degree in Business, Commerce, or a related field is preferred.