Company Description Lilly Home operates in the textile manufacturing industry, focusing on producing quality home textiles and fabric-based home products. The company emphasizes reliable production standards, attention to detail, and consistent product quality. Team members work in a structured environment that values collaboration between manufacturing, sales, and customer service. Lilly Home offers opportunities to grow within the textiles field while contributing to a brand that serves both local and regional markets.
Role Description The Sales Associate is a full-time, on-site role based in Cairo, Egypt. This role involves welcoming customers, understanding their needs, and recommending suitable textile and home products. Day-to-day tasks include explaining product features, managing pricing inquiries, processing sales transactions, and maintaining accurate records of orders and customer information. The Sales Associate will also support showroom presentation, monitor inventory levels, coordinate with the warehouse team, and follow up on deliveries. Collaboration with colleagues to meet sales targets and provide a positive customer experience is a key part of the role.
Qualifications
- * Customer service and communication skills, including the ability to listen actively, explain product details clearly, and build long-term customer relationships.
- Sales and negotiation skills, with the ability to identify customer needs, present solutions, handle objections, and close sales effectively.
- Basic numerical and record-keeping skills to manage pricing, invoices, receipts, and daily sales reports accurately.
- Organizational and time management skills to handle multiple customers, maintain showroom standards, and follow up on orders and deliveries.
- Familiarity with textile or home products, or a strong willingness to learn product specifications, materials, and quality standards.
- Comfort using point-of-sale systems and basic computer applications (e.g., email, spreadsheets, and CRM tools).
- Ability to work on-site in Cairo, Egypt, in a fast-paced retail or showroom environment, including flexible hours as needed.
- Previous experience in sales, retail, or customer-facing roles is preferred but not mandatory; vocational or college education in business, marketing, or a related field is a plus.