Company Description Universe Distribution is one of the leading distributors of top industry brands such as Panduit, Rittal, Estap, and Transition Networks. The company focuses on delivering high-quality products and reliable solutions to customers across Qatar and the broader region. Working with globally recognized brands, Universe Distribution supports projects in sectors that require robust infrastructure and networking solutions. Team members collaborate closely with partners and clients to ensure efficient service, strong relationships, and long-term growth opportunities.
Role Description The Sales Account Manager is a full-time, on-site role based in Qatar, responsible for managing and growing a portfolio of customers for Universe Distribution’s key brands. Daily activities include identifying and qualifying new leads, building and maintaining long-term relationships with customers, and ensuring high levels of customer satisfaction through responsive service and follow-up. The role involves preparing and presenting proposals, negotiating pricing and terms, and coordinating with internal teams to deliver solutions that meet client requirements. The Sales Account Manager will monitor market trends, participate in sales meetings, maintain accurate account records, and report on sales performance and pipeline activities. Collaboration with technical and operations teams is essential to ensure timely delivery, effective after-sales support, and sustained account growth.
Qualifications
- Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on building trust and long-term relationships.
- Proven Account Management experience, including managing multiple accounts, tracking performance, and developing growth strategies.
- Lead Generation and business development skills, with the ability to identify opportunities and convert prospects into active customers.
- Excellent Communication abilities, both verbal and written, to present solutions, negotiate terms, and collaborate with internal and external stakeholders.
- Experience in B2B sales, ideally in distribution, networking, industrial, or technology-related products.
- Strong organizational and time management skills, with attention to detail and the ability to manage a sales pipeline effectively.
- Comfort working on-site in Qatar and regularly visiting clients and project locations as required.
- Bachelor’s degree in Business, Marketing, Engineering, or a related field, or equivalent practical experience.
- Proficiency in CRM tools and basic office software (e.g., MS Office) to manage accounts, reporting, and documentation.
- Fluency in English; knowledge of Arabic is an advantage.