Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 112 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.
We are seeking passionate and service-driven Runner to join our award-winning Lifestyle Dining brands e.g. SUSHISAMBA, Signor Sassi, L’AMO
.
As a key member of our Front-of-House team, you will lead by example in delivering exceptional guest experiences while inspiring and supporting your team to uphold the highest standards of luxury hospitality.
Key Responsibilities
- Deliver food and beverages from the kitchen and bar to guests with speed, precision, and professionalism.
- Ensure dishes are delivered to the correct table and guests according to service standards.
- Maintain excellent awareness of table numbers, seat positions, and guest requirements.Assist Waiters, Supervisors and Chef de Pass throughout service to ensure smooth and efficient operations.
- Support table setup, clearing, resetting, and maintaining impeccable floor presentation.
- Ensure all food is presented correctly before leaving the pass.
- Communicate effectively with the kitchen, bar, and front-of-house teams.
- Assist in maintaining cleanliness, organization, and hygiene across the restaurant.
- Anticipate the needs of guests and the service team wherever possible.
- Respond to guest requests in a warm, professional, and discreet manner.
- Maintain composure and efficiency during high-volume and peak service periods.
- Follow all company standards regarding grooming, hygiene, health & safety, and guest service.
- Contribute positively to a high-energy, luxury lifestyle environment.
Ideal Candidate Requirements
- Minimum 2 years of experience as a Runner, Food Runner, Commis Waiter, or similar role within a luxury restaurant, five-star hotel, beach club, or luxury lifestyle venue.
- Experience in an internationally recognized luxury lifestyle hospitality brand is highly desirable.
- Previous experience in Dubai or other major international hospitality markets is an advantage.
- Strong understanding of luxury service standards and guest expectations.
- Excellent English communication skills; additional languages are a strong advantage.
- Naturally energetic, polished, attentive, and guest focused.
- Strong sense of urgency without compromising service quality.
- Excellent teamwork and communication skills.
- Ability to work effectively under pressure in a fast-paced environment.
- Physically fit and comfortable being on your feet for extended periods.
