Company Description
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Job Description
At Sofitel Bahrain, we are seeking a dedicated and detail-oriented Room Attendant to join our Housekeeping team. As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and memorable stay by maintaining the highest standards of cleanliness and organization in our guest rooms and public areas.
- Clean and prepare guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms
- Replenish guest amenities, linens, and supplies in rooms and bathrooms
- Maintain cleanliness and organization of hallways, public areas, and back-of-house spaces
- Report any maintenance issues or safety concerns to the appropriate department
- Respond promptly and courteously to guest requests and inquiries
- Adhere to all hotel policies, procedures, and safety standards
- Collaborate with other departments to ensure seamless guest experiences
- Maintain inventory of cleaning supplies and report shortages to supervisors
- Assist with laundry duties as needed
- Participate in regular training sessions to stay updated on best practices and new procedures
Qualifications
- Previous housekeeping or room attendant experience in a hotel or resort setting
- Strong attention to detail and commitment to cleanliness standards
- Excellent organizational and time management skills
- Ability to work efficiently in a fast-paced environment
- Strong interpersonal and communication skills
- Customer-focused mindset with a friendly and professional demeanor
- Ability to lift, push, and pull up to 25 pounds and stand for extended periods
- Flexibility to work various shifts, including weekends and holidays
- Basic English language proficiency
- Knowledge of cleaning products, techniques, and safety protocols
- Ability to work both independently and as part of a team
- Passion for hospitality and creating positive guest experiences
- High level of reliability and responsibility
- Problem-solving skills and ability to handle guest concerns professionally
Additional Information
Your team and working environment:
- Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa,reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.
Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
