Company Description STATIONARY ZONE is a stationery-focused retail company originally based at Zagazig, Ash sharkya, Egypt. The company is dedicated to providing a wide range of stationery and office supplies to local communities and businesses. STATIONARY ZONE emphasizes reliable service, organized store environments, and accessible pricing to support everyday consumer and educational needs. As the company expands, it seeks team members who can strengthen its in-store experience and operational performance in new locations such as Az Zaqāzīq.
Role Description This full-time, on-site Retail Operation Manager role is based in Az Zaqāzīq. The Retail Operation Manager oversees day-to-day store operations, including opening and closing procedures, stock control, merchandising, and maintaining store standards. The role includes supervising and coaching staff, organizing schedules, and ensuring adherence to company policies and procedures. The manager is responsible for monitoring sales performance, analyzing store data, and implementing actions to improve revenue and efficiency. This position also focuses on delivering consistent customer service, handling escalated customer concerns, coordinating with suppliers, and ensuring the store environment is safe, clean, and well-presented.
Qualifications
* Candidates should possess strong Retail Operations and Store Management skills to oversee daily activities and ensure smooth in-store performance.
* Candidates should possess solid Operations Management and Analytical Skills to manage processes, interpret sales data, and optimize inventory and staffing.
* Candidates should possess excellent Customer Service skills to support a positive shopping experience and effectively resolve customer issues.
* Candidates should have experience leading teams in a retail environment, including coaching staff, performance management, and schedule planning.
* Candidates should demonstrate strong organizational and time management abilities, with attention to detail in merchandising and stock control.
* Candidates should have good communication and interpersonal skills, with the ability to collaborate with colleagues, suppliers, and management.
* Previous experience as a retail or store manager is preferred; a diploma or degree in business, retail management, or a related field is an advantage.
* Candidates should be comfortable working on-site, with flexibility to work weekends, holidays, and peak retail periods as needed.
